Network Engineer - Information Technology

Pima County • Tucson, AZ

15h • Onsite

About The Position

The Pima County Information Technology Department is seeking a Network Engineer under the classified title “ITD – Technical Support Engineer.” This role operates in a highly team-oriented, technical environment that values self-motivation, attention to detail, and strong communication skills. The position supports a high-performance core and data center infrastructure built on leading-edge networking and security technologies. Responsibilities include designing, implementing, monitoring, and troubleshooting network systems and related security solutions to ensure reliable and efficient service for public-facing applications and staff across multiple departments and locations. You will collaborate closely with teammates and users to identify solutions, resolve issues, and contribute to hardware and software upgrades. The role also includes participation in an on-call rotation and off-hours maintenance. This is an opportunity to apply your current skills, develop new ones, and grow your career in a meaningful field. The ideal candidate brings enthusiasm, professionalism, and a commitment to continuous improvement, along with a desire to make a positive impact by supporting the mission of Pima County Government. This is an in-office position located in Tucson, AZ, and cannot be remote. The Information Technology Department is unable to provide visa sponsorship for this position.

Requirements

• Bachelor's degree from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely-related field as determined by the department head at the time of recruitment AND four years of work experience in the maintenance and administration of client computing or communications hardware and software infrastructure.
• Associate's degree from an accredited college, university or technical trade school with a major in computer science, computer engineering, management information systems (MIS), or a closely-related field as determined by department head at the time of recruitment AND six years of work experience in information technology including four years of experience in the maintenance and administration of client computing or communications hardware and software infrastructure.
• Relevant experience and/or education from an accredited college or university may be substituted.
• Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application.
• Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment.
• The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant’s suitability to operate county vehicles in accordance with Pima County administrative procedures.
• Will need to visually analyze network diagrams, read technical documentation, and interpret data and may also need to listen to audio signals or use specialized equipment to test and troubleshoot communication systems.
• May need to wear personal protective equipment (PPE) and follow safety procedures to ensure the individual’s safety and the safety of others.
• Will require the ability to identify industry standard color-coding of electrical wiring and components.
• Will require lifting equipment up to 50lbs.
• Action Activity - bending, climbing, crawling, kneeling, reaching, squatting, and stooping; Motion Activity - grasping; Hearing Activity - in noisy areas on a radio, behind themselves; Speaking Activity - in person, on a phone, on a radio; Vision - must be able to operate a motor vehicle, operate a commercial vehicle, distinguish color, have depth perception, have peripheral vision.
• Frequently required to lift, push or pull objects weighing up to 50 pounds.

Nice To Haves

• A detailed resume to supplement the job application.
• Experience with/knowledge of implementing and maintaining networking and security solutions in an enterprise environment.
• Experience with/knowledge of working with and troubleshooting switching, routing, and wireless LAN solutions.
• Experience with/knowledge of working with clients and teammates to resolve networking issues.
• Experience with/knowledge of working with fiber infrastructure in an enterprise environment.
• Experience with/knowledge of creating network documentation using Microsoft Office Suite and Microsoft Visio.

Responsibilities

• Maintains detailed records of equipment deployment, configurations, and any issues encountered during the process
• Prepares reports on logistics performance, cost savings, and efficiency improvements
• Plans and coordinates the installation and relocation of computer hardware, software, and peripherals across various departments or locations
• Maintains open communication with various stakeholders, including IT teams, department heads, and end-users
• Leads and participates in support for all types of tickets received by ITD: resolving problems, creating new capabilities, etc.
• Participates in forecasting computing/communications growth and provides pro-active capacity management
• Participates in the disposal of obsolete client and computing/communications center equipment; assists in client license compliance
• Leads the automation, installation, configuration, documentation, troubleshooting and maintenance of ITD assets
• Participates on Microsoft Teams to drive standardization and strategic implementations
• Conducts testing to ensure the functionality and performance of computing and/or communications systems
• Identifies and resolves any issues or malfunctions, troubleshoots problems related to connectivity and equipment failures
• Manages fiber/copper builds for all Pima County cabling projects
• Manages Pima County’s three Communications Job Order Contractors (JOC's), ensuring they follow Pima County communication specifications
• Creates, maintains and updates Pima County communications specifications
• Supports Pima County users regarding communications projects, ensuring they receive the required information to complete tasks efficiently and within budget
• Oversees Blue Staking for Pima County, ensuring outside plant communications remain secure and functional
• Designs and builds copper/fiber redundancy to ensure Pima County key locations retain communications capability
• Creates budgets and calculates costs for potential future communications projects for upper management
• Forecasts maintenance costs for both fiber and copper throughout Pima County
• Ensures our JOCs are cleared for work at Superior Courts, Juvenile Courts, Justice Courts, Recorders Office and Jails

Benefits

• competitive salaries
• generous health insurance coverage
• retirement plans
• flexible work schedules
• generous family leave policy
• wellness programs
• opportunities for professional advancement through training programs, workshops, and educational reimbursement programs
• County-wide employee recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees