Network Engineer, Jacksonville FL
About The Position
The Network Engineer plans, designs, implements, administers, maintains, evaluates, documents, and repairs network systems. The role consults with customers across the company, assesses user needs and trends, researches technology, and recommends network solutions. It also contributes to network architecture strategy and supports network performance, security-related applications, and operational readiness. The position handles complex and escalated network work, leads or participates in network projects, and designs and deploys technology solutions based on business requirements. It troubleshoots complex network and system issues, coordinates with IT teams and business units, prepares audit documentation and performance reports, maintains procedures, and participates in monthly releases and disaster recovery exercises. The position is hybrid, combining flexibility with in-office engagement; team schedules depend on role requirements and business needs.
Requirements
- At least 4 years of related work experience in network systems design and administration.
- A related bachelor's degree or additional related equivalent work experience in an IT-related field.
- Extensive knowledge and experience in network operations.
- Ability to manage tasks independently and take ownership of responsibilities.
- Ability to learn from mistakes and apply constructive feedback to improve performance.
- Ability to communicate technical information clearly and articulately.
- Ability to adapt to a rapidly changing environment.
- Strong critical-thinking skills to evaluate alternatives and present solutions consistent with business objectives and strategy.
Nice To Haves
- CCNP or higher; CCIE and/or CISSP are highly valued.
- 3–5 years of network engineer experience.
- Understanding of network architecture.
- Deep understanding of networking protocols such as IPSEC, HSRP, BGP, OSPF, 802.11, and QoS.
- Solid understanding of the OSI or TCP/IP model.
- Hands-on experience with monitoring, network diagnostic, and network analytics tools.
- LAN and WAN experience.
Responsibilities
- Handle complex, non-routine, and escalated network-related tickets and tasks.
- Consult with customers throughout the company regarding network systems.
- Lead or participate in projects and initiatives related to network systems design and administration.
- Maintain, configure, and monitor virus protection software and email applications.
- Prepare reports, analyze network performance trends, issues, and metrics, and recommend courses of action.
- Gather and analyze business requirements and design technology solutions, including modifying existing systems or researching vendor solutions.
- Implement and deploy technology designs; troubleshoot and resolve issues; and develop procedures and documentation.
- Resolve complex network and system problems, including protocol analysis, system errors, and interoperability problems.
- Participate in network architecture strategy and development.
- Prepare documentation for audits.
- Participate in monthly releases and disaster recovery exercises.
- Develop and maintain procedures.
- Interface with other IT teams and business units to troubleshoot and resolve network infrastructure issues.
Benefits
- Medical, dental, vision, life, and global travel health insurance.
- Short- and long-term disability programs.
- Leave programs to support personal circumstances.
- Retirement Savings Plan with employer match.
- Paid time off, volunteer time off, 10 holidays, and 2 well-being days.
- Additional voluntary benefits.
- Comprehensive wellness program.
- Competitive pay and opportunities for incentive or commission compensation.
- Annual reviews with pay-for-performance considerations for base pay increases.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
