Network Engineer, Data Center Field Operations

Meta•El Paso, TX

1d•$135,000 - $191,000

About The Position

Meta is seeking a Data Center Field Operations Network Engineer to support field services on the Edge and Network Services (ENS) team. The role calls for subject matter expertise in hyperscale data center structured cabling, fiber connectivity solutions, and IP networking. The engineer scopes, develops, and implements strategies and plans with internal business teams, external vendors, network design and engineering, and other cross-functional partners to integrate new technologies and improve support for existing technologies across the operational fleet. The role focuses on understanding business technical drivers, organizing operational support strategies to meet business needs, and representing ENS across stakeholder groups to help deliver critical projects. The ENS team works to improve the operational efficiency and reliability of Meta’s global network infrastructure. The position requires experience in dynamic operational environments, resolving inefficiencies through process improvements and automation, identifying root causes in complex systems, and learning new domains and technologies. International and domestic travel may be required, ranging from 25% to as much as 50% depending on business needs. Compensation is $135,000 to $191,000 per year, plus bonus, equity, and benefits.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, or a relevant technical field, or equivalent practical experience.
Hands-on experience with optical and network communication equipment, including optical amplifiers, coherent transponders, network/fiber/copper test gear, WDM equipment, and associated tools and test equipment.
At least 7 years of network operations experience supporting large-scale service provider, data center, and/or enterprise network infrastructure.
Demonstrated communication skills engaging hardware vendors, service providers, and colocation facility vendors globally and translating performance issues into technical engineering requirements.
Experience providing technical guidance to external vendors.
Intermediate subject matter expertise in Network Services, including topology, traffic analysis, hardware platforms, and architectures.
At least 7 years of experience with telecommunications networks in terrestrial optical transport, including DWDM, network infrastructure, optical testing, optical measurement principles, structured cabling, and the photonic layer.
Subject matter expertise in physical infrastructure design, including rack elevations, cable types, connector types, optic types, patch panels, and facility infrastructure.
Familiarity with enterprise and service provider network hardware platforms and architectures, including Cisco and Juniper routers and switches and Nexus data center switching platforms.
Experience with physical data center design, including rack elevations, cabling, fiber optics, power and cooling, and facility infrastructure.
Experience with network hardware platforms and architectures, including Ciena, Infinera, Nokia, Arista, and Cisco WDM equipment.

Nice To Haves

Experience with purchasing, negotiation, and end-to-end supplier management, such as managing global RFPs and contract negotiations.
Experience moving technical or engineering programs and products from inception to delivery and articulating their impact using metrics.
Experience preparing and presenting operational updates, strategic proposals, and business cases to executive stakeholders.
Demonstrated ability to integrate AI tools to optimize or redesign workflows and drive measurable impact, such as efficiency gains or quality improvements.
Experience implementing responsible and ethical AI practices, such as risk assessment, bias mitigation, and quality and accuracy reviews.
Ongoing AI skill development, such as prompt/context engineering and agent orchestration, and keeping current with emerging AI technologies.
Direct leadership experience in global Network Operations environments, including managing Service Level Agreements and continuous improvement against metrics at scale.

Responsibilities

Investigate complex technical and process issues during major incidents and site events affecting edge, caching, and network infrastructure, coordinating with cross-functional teams, managed service providers, and third-party vendors.
Identify problems and implement effective changes related to network security and business continuity, including improvements to tools and processes and feedback on policies, practices, and procedures.
Drive operational efficiency and oversee, directly or indirectly, a large contingent workforce delivering projects and recurring operational activities.
Identify and implement improvements to policies, processes, and procedures to improve operational efficiency and quality, and optimize network service delivery with a focus on standards compliance.
Set team goals and work globally with internal and external cross-functional teams to deliver predictable outcomes across global sites.
Analyze operational datasets to identify and prioritize problems, and communicate aligned team projects, programs, and roadmaps.
Work with partner teams to design and implement processes for identifying and managing data and asset protection risks, including security and privacy gaps and business continuity vulnerabilities, as well as network operations continuity issues.
Ensure operational process, procedure, and policy documentation is managed effectively and that operational data in systems is complete and accurate.
Analyze operational events to identify automation opportunities, help partners understand requirements and drive their roadmaps, and directly implement lightweight code solutions where appropriate.
Define and refine operational metrics, including measures for escalations, fault and event trends, infrastructure capacity, and vendor performance; use metrics to drive quality, efficiency, cost, and timeliness.
Communicate personal and team goals, progress, outcomes, and lessons learned clearly and effectively across the assigned scope.
Travel domestically and internationally as required, potentially 25% to 50% of the time depending on business needs.