Network Engineer

Pridgeon & Clay Inc•Grand Rapids, MI

17d

About The Position

The Network Engineer analyzes, designs, installs, configures, maintains, and repairs network infrastructure and application components, including corporate operational data centers and redundant systems. The role performs evaluation, maintenance, installation, and training to ensure network performance meets company and user needs, and provides direction and recommendations on network configurations and installations. The position supports global network and data-center operations, network and telecommunications systems, hardware and software, and related services. It also manages project initiatives, collaborates with internal and external customers, contributes to cross-functional SCRUM teams, and works toward individual and business objectives while following company policies, procedures, and safety regulations.

Requirements

Four-year college degree in a computer-related field.
At least five years of IT industry experience.
Knowledge of global WAN infrastructure and Cisco networking experience.
Microsoft Exchange and/or SQL experience.
Knowledge of VoIP implementation and support.
Knowledge of virtual machine and thin client implementations.
Knowledge of network security through proper VPN and firewall configuration.
Strong written and verbal communication skills.
Demonstrated problem-solving and analytical skills for complex tactical, technical, and business issues.
Strong organizational skills and ability to multitask in a global enterprise business environment.
Availability to respond to end-user needs for installation, maintenance, and equipment malfunctions as required.
Demonstrated growth potential through achievement of established goals, learning new skills, and strategic thinking.
Ability to configure Cisco Unified Communication Manager and experience with its infrastructure.

Nice To Haves

Microsoft System Center experience.
Basic programming or scripting knowledge.
Current CCNA, CCNP, and/or MCSE certifications.
VMWare knowledge and experience.
Citrix Server and/or Cisco blade service management experience.
Service Delivery and ITIL methodologies.
Experience working in cross-functional teams using agile methodologies.

Responsibilities

Analyze, design, install, configure, maintain, and repair network infrastructure and application components, including operational data centers and redundant systems.
Evaluate, maintain, install, and provide training to support network performance and user satisfaction.
Provide direction, information, and recommendations regarding network configurations and installations.
Maintain understanding of Internet fundamentals, including DNS, security, IP routing, HTTP, VPN, email routing, and spam.
Operate, enhance, and maintain global data centers and their operating systems, including VMWare, Linux, and Windows Server.
Configure and set up Cisco firewalls, VPN concentrators, and security appliances for access to business applications.
Design, set up, and configure switching environments and wireless networks that support secure or open access and voice and video applications.
Develop understanding of local area networking and assist with designing multi-server environments, including IP addressing, DNS, and WINS.
Configure and install client and server network software and upgrade and maintain network and telecommunications systems.
Troubleshoot network hardware and software, telephones, and security systems to resolve operational issues and restore services.
Supervise administration of network-related systems and servers to ensure authorized users can access services.
Maintain multi-site network operations, software applications, operating systems, and regular maintenance across private and public facilities.
Evaluate information from multiple sources, reconcile conflicts, synthesize detailed and high-level information, and distinguish user requests from underlying business needs.
Manage one or two significant project initiatives simultaneously and create business cases as needed, with minimal direction.
Communicate and collaborate with internal and external customers to analyze infrastructure needs; interact professionally with executives, managers, and subject matter experts.
Use enterprise-wide architecture experience to define and change current methodologies.
Work toward individual objectives that improve skills and capabilities, and contribute to cross-functional SCRUM team success.
Provide timely, accurate feedback to coworkers and management, maintain an efficient work area, and support company policies, procedures, ISO and TS16949 requirements, and safety regulations.
Maintain appropriate attendance and work the hours necessary to perform the job; perform other activities as directed by Information Technology leadership.
Support company values and treat coworkers with dignity and respect while demonstrating professionalism, integrity, and a positive attitude.

Benefits

Competitive total compensation and comprehensive benefits plan.
Medical and prescription coverage, with employee coverage starting at $5.00 per week.
Dental coverage.
Vision coverage.
401(k) with company match.
Tuition reimbursement.
Safe, team-oriented work environment and leadership team that values employee input.
Opportunity to participate in continuous improvement and problem-solving events.
Positive work/life balance.
Career growth opportunities; the posting states that over 70% of leaders have been promoted from within.