NETWORK ENGINEER

Cross Link Consulting•Augusta, GA

37d•$65,500 - $90,000•Onsite

About The Position

Cross Link Consulting is seeking to hire a Network Engineer at our Augusta, Georgia location. This is a full-time permanent position with long-term focus and growth potential within a company on the move. The role exists to help bring order, security, and consistency to our clients' technology infrastructure-serving not just their systems, but the people who depend on them. Qualified candidates may also be considered for a similar role with one of Cross Link's partner organizations. At Cross Link Consulting (www.crosslinkconsulting.net), we don't fix computers, we serve people! We are a Managed Services Provider (MSP) offering IT support, cybersecurity, and strategic technology services to businesses and organizations across the Greater Augusta and Central Savannah River Area. Over the years we've built something more than outsourced IT-we've become "the friendly IT department down the hall." We believe our success comes from more than technical know-how; it comes from people who are called to serve others. Our team thrives when we put our clients first, solve problems with creativity, and protect people from risk with diligence. That's why we foster a company culture that values both professional excellence and personal calling.

Requirements

A serving mindset for client and team interactions
Humility and a desire for the team to succeed
Passion and drive to work hard, take ownership and seek additional responsibility
Good judgment and intuition with uncompromising integrity
High aptitude and demonstrated ability to manage and troubleshoot: Cisco switching infrastructure (with tools like Cisco DNA/Catalyst Center)
High aptitude and demonstrated ability to manage and troubleshoot: Windows Active Directory tasks such as Group Policy and permissions
High aptitude and demonstrated ability to manage and troubleshoot: Virtual server environments (VMs, not limited to a specific vendor)

Nice To Haves

Resolution mindset focused on practical solutions and implementations to serve, vs. elitist attitude
Experience mentoring or planning work for less experienced technicians
In-depth Cisco switching experience, including VLANs, trunking, spanning tree, and switch configuration through the command line and Cisco Catalyst Center
Strong Active Directory skills, including users, groups, organizational units, permissions, and Group Policy design and troubleshooting
3+ years of Windows Server administration, including DNS, DHCP, and patching
Network security experience, including firewall rules, VPNs, network segmentation, and access controls
Experience maintaining backup, disaster recovery, and remote monitoring tools
Certifications such as CCNA, CCNP, or CompTIA Security+ are a plus but not required
Experience with Microsoft 365 and Azure Cloud Services, including endpoint protection and Microsoft 365 security
Proficiency with work order systems
Scripting / Programming experience, especially PowerShell

Responsibilities

Planning switch configurations in Cisco Catalyst Center (formerly DNA Center), ensuring uptime and reliability for a client's campus network.
Helping a colleague troubleshoot Active Directory group policies.
Mentoring a junior technician on how to manage permissions responsibly.
Managing virtual server infrastructure (currently VMware, though this may evolve), supporting high-availability environments for our clients.
Documentation, planning, and oversight to ensure team alignment and seamless network operations for clients.