Network Engineer

SAIC•Rockville, MD

19d•Hybrid

About The Position

SAIC is seeking a Systems Engineer to support the Nuclear Regulatory Commission (NRC) in Rockville, Maryland, as part of the Global Infrastructure and Development Acquisition (GLINDA) program. The role supports the NRC’s enterprise monitoring environment, ensuring systems, applications, and infrastructure are accurately tracked, appropriately configured, and proactively observed. The engineer collaborates with support teams and change control boards to maintain monitoring coverage, tune alerts, and strengthen operational readiness. The position also improves monitoring tools, closes visibility gaps, and develops dashboards, reports, and integrations that support proactive detection and effective response. The work location is described as 90% telework and 10% in Rockville, Maryland. The schedule is day shift, Monday through Friday, with occasional evening and weekend work possible to meet program and contract needs. Travel is less than 10%. The environment varies and has a low noise level. Candidates must be United States citizens or U.S. residents with at least seven years of residency and must be able to receive an NRC IT-1 Public Trust clearance. The physical demands include regular use of hands and arms, talking and hearing, standing, walking, sitting, climbing or balancing, and stooping, kneeling, crouching, or crawling. Lifting up to 10 pounds is regularly required, and lifting up to 25 and 50 pounds is frequently required. Vision requirements include close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Requirements

Bachelor’s degree and five years of relevant experience.
Strong understanding of enterprise monitoring platforms, such as WhatsUp Gold, OpManager, Splunk, Cisco Catalyst Center, or similar.
Experience with alert tuning, event correlation, automated service checks, and monitoring configuration management.
Familiarity with change management processes and ITIL-aligned operational practices.
Ability to create dashboards, diagrams, and visualizations that communicate system health and performance.
Excellent communication skills for collaboration with system owners, support teams, and audit stakeholders.
Experience supporting monitoring integrations through APIs, SNMP, syslog, or other data ingestion methods.
Strong analytical and problem-solving skills focused on proactive detection and rapid response.
Must be a United States citizen or a U.S. resident with at least seven years of residency.
Must be able to receive an NRC IT-1 Public Trust clearance.

Nice To Haves

Experience supporting federal agencies or regulated environments.
Knowledge of compliance frameworks relevant to operational monitoring.
Background in enterprise infrastructure, networking, or application operations.

Responsibilities

Review monitored nodes with system and application support teams to validate relevance, remove stale items, and ensure complete coverage.
Participate in change control boards and ensure infrastructure, system, and application changes are reflected in monitoring tools.
Establish, maintain, and automate monitoring configurations, alerting rules, and service checks based on approved business logic and operational requirements.
Evaluate monitoring thresholds, alert conditions, and event correlation rules to keep alerts actionable and aligned with operational priorities.
Review alerts, events, and notifications across monitoring platforms, identify noise, gaps, or misconfigurations, and implement improvements.
Maintain and update the list of nodes requiring after-hours support, including escalation paths and contact procedures.
Collaborate with system owners to validate monitoring-team functional checks for accuracy, completeness, and operational value.
Identify and close monitoring coverage gaps to improve proactive detection and reactive response.
Create, update, and manage diagrams, dashboards, topology maps, and availability views in monitoring tools.
Develop, modify, and maintain monitoring reports that capture performance metrics, trends, and operational insights.
Support audit preparation and responses by working with the BPA Call SACOR and designated stakeholders to ensure monitoring tools meet compliance requirements.
Coordinate with support teams across the Agency and divisions to ensure monitoring configurations reflect current operational needs.
Support integrations between monitoring tools and enterprise applications, ensuring data accuracy, interoperability, and reliability.
Provide subject-matter expertise on monitoring best practices, tool capabilities, and operational improvements.