Network Engineer
About The Position
The Network Engineer ensures the stability and integrity of Simon’s data, voice, video, and wireless network services. The role makes recommendations regarding technical solutions and partners, serves as a liaison to networking vendors and application owners on performance, availability, and security matters, and resolves network hardware and software problems in a timely and accurate manner. The engineer also provides leadership and work guidance to less experienced personnel. The position manages a Cisco, Fortinet, and Meraki infrastructure across more than 200 malls, outlets, regional offices, and data centers. It covers the design, engineering, installation, and maintenance of network disciplines that may include data centers, Azure Cloud, SD-WAN, local and wide area networks, VOIP, security appliances, VPNs, and wireless networks.
Requirements
- University degree in computer science or electrical engineering, or a minimum of 7 years of equivalent work experience.
- CCNA certification required at minimum.
- Proven experience and success with SD-WAN, LAN, WAN, WLAN, and VOIP design and implementation.
- Experience with Fortinet, Cisco, Meraki, and related vendors and technologies.
- Proven experience with network security principles and network management best practices.
- Working technical knowledge of current network hardware, protocols, and Internet standards.
- Strong network troubleshooting experience and ability to research networking issues and products as required.
- Demonstrated competence with testing tools and procedures for voice and data circuits.
- Knowledge of applicable data privacy practices and laws.
- Strong interpersonal, written, and oral communication skills.
- Highly self-motivated and directed, with keen attention to detail.
- Proven analytical and problem-solving abilities.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
Nice To Haves
- CCNP certification preferred.
- Experience with FortiManager, FortiAnalyzer, FortiEMS, and other Fortinet fabric.
Responsibilities
- Manage Cisco, Fortinet, and Meraki infrastructure across malls, outlets, regional offices, and data centers.
- Design, engineer, install, and maintain network disciplines, including data center, Azure Cloud, SD-WAN, LAN, WAN, VOIP, security appliances, VPNs, and wireless networks.
- Install, support, and configure Cisco core routers and switches, Fortinet firewalls, and security applications.
- Perform ongoing network maintenance, including updates and security patches.
- Monitor, evaluate, and resolve potential network performance issues.
- Manage infrastructure-related and other network requests and problems involving Fortinet, Cisco, and other network systems.
- Support customers and employees by email, telephone, and face-to-face interaction.
- Evaluate new network technology and assist with planning and designing future network architecture.
- Prepare basic cost analyses and vendor comparisons to support cost-effective operations and assess feasibility of different approaches.
- Develop and maintain documentation for installation, administration, and maintenance of network infrastructure.
- Monitor and test network performance and provide performance statistics and reports.
- Participate in managing network security solutions and help ensure network systems meet compliance requirements.
- Plan and implement changes in a sound, low-risk manner without creating system outages.
- Serve as liaison to networking vendors and application owners on performance, availability, and security matters.
- Provide leadership and work guidance to less experienced personnel.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
