Network Engineer ( PST & MST Time Zone) Hybrid

EP Wealth Advisors•Chandler AZ, CA

4d•Hybrid

About The Position

EP Wealth Advisors (EPWA), a wealth management advisory firm serving predominantly high-net-worth individuals, is hiring a Network Engineer to own the network and physical technology foundation of its distributed office environment. The role manages internet connectivity and office networks, owns the Office of the Future program across more than 55 offices, helps establish branch connectivity reliability, and leads network work for acquisitions and office changes. The engineer is the technical escalation point for network issues beyond front-line support and works with Cloud & Platform Services, Technology Support Services, Cybersecurity, and the Technology PMO. Experience supporting a branch office model and the ability to report on progress and present to office and leadership audiences are central to the position. The role configures and improves branch routing, switching, wireless, and firewall platforms; manages internet providers and circuit lifecycles; and maintains network standards, configurations, and documentation. It leads office upgrades involving migration from Meraki to UniFi, cameras, physical access control, equipment, secure print, and appropriate locked equipment spaces. The engineer also helps develop branch reliability measurement and observability, supports acquisitions and office changes, coordinates vendors and internal teams, reports on progress and recurring issues, plans and executes changes, supports security controls and major incidents, and travels to offices approximately 25% of the time.

Requirements

At least 5 years of experience in network engineering or systems administration in a corporate environment, with demonstrated Tier 3 ownership.
Experience leading or supporting a branch office model, including defining, standardizing, or rolling out technology standards across a large distributed-office footprint.
Hands-on experience with routing, switching, wireless, and firewall platforms in multi-site or branch environments.
Experience with IP camera systems and physical access control systems.
Experience managing ISPs and carriers, including escalations and circuit lifecycle.
Experience in a change-management environment.
Strong verbal communication and presentation skills, including the ability to speak confidently with office staff, leadership, and vendors.
Experience building reports and dashboards from operational data and presenting them to non-technical audiences.
Experience with light product management or project coordination, including prioritization, dependency management, and stakeholder communication.
Willingness and ability to travel approximately 25% regionally, with occasional national travel for team working sessions or company events.
Excellent problem-solving, troubleshooting, and written documentation skills.
Ability to work autonomously as a technical escalation resource across distributed offices.
Effective cross-functional communication and collaboration with Service Desk, Cloud & Identity, and Security teams.
Team-oriented approach, sharing successes, fostering open dialogue, and recognizing shared team outcomes.
Curiosity and willingness to learn, research, and take on unfamiliar tasks.
Willingness to explore and use approved AI tools to accelerate scripting, documentation, troubleshooting, and knowledge capture.

Nice To Haves

Experience with Ubiquiti UniFi networking; it is the emerging standard and strongly preferred.
Experience with UniFi Protect and UniFi Access.
Meraki experience, which is valuable during the migration.
Scripting or automation experience to reduce manual work and recurring issues.
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
URSCA (UniFi Routing, Switching & Cybersecurity Admin), UWA (UniFi Wireless Admin), CCNA, or Cisco Meraki certification.
ITIL v4 Foundation certification.
Experience with an ITIL-based change-management environment.

Responsibilities

Configure, operate, and improve routing, switching, wireless, and firewall platforms for branch offices.
Manage internet service providers, including carrier escalations, circuit lifecycle, and connectivity standards.
Maintain network standards and configuration baselines across offices; document configurations, procedures, and runbooks.
Own the Office of the Future program across 55+ offices, including Meraki-to-UniFi migration, security cameras, physical access control, updated equipment, locked racks or closets, and secure print.
Coordinate with Office of the Future vendors and partners, and perform hands-on configuration and installation when needed.
Serve as product owner for secure print, coordinating with Technology Support Services on support.
Own network and physical security components of each office, from design through validation.
Help build the branch reliability model, including health checks, availability measurement, heartbeat checks, synthetic testing, and uptime reporting.
Contribute to the observability platform and application dashboards; drive down recurring connectivity issues through root-cause analysis and automation.
Lead the network workstream for partnership integrations, including preparation, cutover, and post-cutover stabilization as part of temporary delivery pods.
Deliver technical work for office additions, moves, and changes in coordination with the Technology PMO.
Coordinate third-party deployment and rack-and-stack partners and assist with remote configuration.
Maintain the roadmap, priorities, dependencies, and status for network and office technology; coordinate work across offices, vendors, and internal teams.
Build and maintain reports on branch reliability, Office of the Future progress, and recurring issues, and present findings and recommendations to leadership and office stakeholders.
Serve as the engineering-level escalation point for network and physical security issues beyond Service Desk capability.
Provide technical risk assessments, implementation plans, and rollback plans for changes in line with EP Wealth's change authority model.
Implement and operate assigned technical security controls on network and physical security platforms with the CISO and cybersecurity team.
Support major incidents and emergency outages in line with business continuity and disaster recovery plans.
Travel to offices to support builds, remediation, and cutovers.