Network Engineer

Parasol Alliance
•$75,000 - $80,000•Remote

About The Position

The Network Engineer is responsible for day-to-day network operations for clients and contributes to the strategic design of systems and networks. The role manages LAN, WAN, and wireless infrastructure, network security solutions, upgrades, troubleshooting, and infrastructure projects. The engineer also serves as an escalation point for network issues and participates in an on-call rotation, including off-hours and weekends. During the first 30 days, the Network Engineer is expected to learn and follow established policies and standards, learn and use Parasol-provided tools, and demonstrate competency in role responsibilities. After 60 days, the engineer is expected to maintain those standards while handling 10–15 tickets and 10–20 project tasks. Parasol describes itself as a virtual company offering work from home, responsible time off, and bonus opportunities.

Requirements

  • At least five years of experience designing, installing, upgrading, configuring, and troubleshooting networks and firewall security.
  • Cisco CCNA.

Nice To Haves

  • Cisco CCNA, CCDA, and CCNP certifications, or recognized certification experience.

Responsibilities

  • Manage LAN, WAN, and wireless network devices, including network design, installation, upgrades, configuration, and troubleshooting.
  • Manage infrastructure upgrade, migration, and enhancement projects.
  • Manage security solutions, including firewalls, antivirus, URL filtering, and intrusion detection systems.
  • Establish and maintain standard system and operating system upgrades for network infrastructure.
  • Interpret and apply company policies and procedures.
  • Participate in an on-call rotation, including off-hours and weekends.
  • Act as an escalation point for network issues from tier 1 and tier 2 support and from network administrators.
  • Learn and adhere to established policies and standards, learn and leverage company-provided tools, and demonstrate competency in role responsibilities.
  • Maintain expected performance metrics while carrying a ticket load of 10–15 tickets and 10–20 project tasks.

Benefits

  • Cell phone/internet reimbursement
  • Medical, dental, and vision coverage
  • 401(k)
  • Responsible paid time off
  • Certification reimbursement
  • Work from home
  • Bonus opportunities
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