Network Engineer

Sub-Zero Group•Goodyear, AZ

About The Position

Sub-Zero, Wolf, and Cove is a longstanding, family-owned manufacturer of luxury kitchen appliances in the Goodyear, Arizona area. The company seeks team members committed to innovation, excellence, integrity, teamwork, and accountability. Growth and development are important aspects of this position, which can support future paths as either a leader or technical expert. The Network Engineer supports and designs telecommunications infrastructure and associated software, including PBXs, call management systems, voicemail, interactive voice response, and video conferencing systems. The role also designs, deploys, configures, maintains, monitors, and troubleshoots company networks and telephony systems, and supports their security, performance, documentation, and disaster recovery.

Responsibilities

Create and maintain documentation for network configurations, network mapping, processes, and service records.
Develop and maintain policies, procedures, and training plans for network administration, usage, and disaster recovery.
Keep current on products, services, protocols, and standards related to networks and telecommunications.
Test and develop disaster recovery plans to detect faults, minimize malfunctions, and back up systems.
Manage and administer telecommunications infrastructure and associated software, including PBXs, call management systems, voicemail, interactive voice response, and video conferencing systems.
Design and deploy company LANs, WANs, and wireless networks, including routers, hubs, switches, and other hardware.
Research network and telecommunications products, services, protocols, and standards.
Oversee new and existing equipment and hardware and software upgrades.
Work and negotiate with vendors, outsourcers, and contractors to secure network products and services.
Contribute to long-term strategies and capacity planning for future network and telecommunications needs.
Configure networks to support reliable operation and business objectives.
Monitor network and telecommunications performance, troubleshoot problem areas, and provide performance statistics and reports.
Oversee installation, configuration, maintenance, and troubleshooting of network and telecommunications hardware and software.
Manage network assets, including component inventories, documentation, and technical specifications.
Participate in managing network security solutions; conduct security audits and system backup and recovery.
Monitor telecom traffic capacity and performance to support uninterrupted operation, and generate usage and traffic reports.
Configure, test, maintain, monitor, and troubleshoot network and telephony voice/data software products.
Analyze, diagnose, and resolve telecommunications and network problems for end users, and recommend and implement corrective solutions.
Resolve escalated service desk tickets, including assigned network and telecommunications moves, adds, and changes.
Develop training materials as applicable.
Maintain network and telecommunications hardware and wiring, including phones, voicemail, and fax lines.