Network Engineer

Bank of Bird-in-Hand•Paradise, NV

19d•Onsite

About The Position

Bank of Bird-in-Hand is seeking a Network Engineer to support the reliable, secure, and efficient operation of its wired, wireless, and wide area network infrastructure. This hands-on position configures, maintains, monitors, and troubleshoots network technologies across data centers, branch offices, administrative locations, and mobile banking environments. The role supports Fortinet firewalls and security services, Aruba switching and wireless platforms, internet and private network connectivity, VPN services, routing, segmentation, and related monitoring tools. The position is based in Paradise. The Network Engineer works with the Systems Architect, Information Security, engineering resources, telecommunications carriers, managed service providers, vendors, and technology partners. The role also supports projects and operational initiatives, participates in disaster recovery and business continuity exercises, and shares knowledge with IT staff. Participation in an on-call rotation and scheduled after-hours maintenance is required as needed.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related technical discipline; an equivalent combination of education, training, and relevant experience may be considered.
At least five years of hands-on experience supporting enterprise network infrastructure in a multi-site environment.
Practical experience administering next-generation firewalls, including policies, site-to-site and remote-access VPNs, routing, firmware maintenance, troubleshooting, and security services.
Practical experience configuring and supporting switches and wireless access points, including VLANs, trunking, link aggregation, spanning tree, PoE, SSIDs, authentication, and wireless troubleshooting.
Strong working knowledge of TCP/IP, IPv4 subnetting, DNS, DHCP, NAT, VLANs, VPNs, QoS, switching, routing, and common network diagnostic tools.
Experience supporting WAN and internet connectivity, carrier circuits, branch networks, network monitoring, configuration backups, performance analysis, and incident troubleshooting.
Ability to create and maintain accurate network diagrams, device inventories, configuration standards, implementation plans, and support procedures.
Ability to participate in an on-call rotation and scheduled after-hours maintenance as required.

Nice To Haves

Experience in the financial and/or banking sector.
Familiarity with core systems such as Jack Henry.

Responsibilities

Configure, administer, monitor, and maintain local area, wide area, wireless, internet, and VPN infrastructure across data center, branch, administrative, and mobile locations.
Administer next-generation firewalls and related security services, including access policies, NAT, routing, VPN tunnels, firmware updates, configuration backups, logging, and availability monitoring.
Configure and support switches and wireless access points, including VLANs, link aggregation, spanning tree, PoE, secure wireless networks, and device lifecycle maintenance.
Monitor network availability, utilization, performance, and capacity; investigate alerts and trends and implement corrective actions.
Troubleshoot network connectivity, latency, packet loss, routing, switching, wireless, DNS, DHCP, VPN, and carrier-related issues.
Serve as an escalation resource for network incidents and participate in major incident response, service restoration, root cause analysis, and corrective action planning.
Implement approved network designs, standards, security controls, and configuration baselines in partnership with the Systems Architect, Information Security, and other engineering resources.
Plan and execute network installations, upgrades, replacements, migrations, and maintenance with appropriate testing, change control, rollback planning, and post-implementation validation.
Coordinate with telecommunications carriers, managed service providers, equipment vendors, and technology partners to resolve service issues and deliver network changes.
Maintain network diagrams, configurations, IP address assignments, circuit records, device inventories, support procedures, and recovery documentation.
Support network segmentation, secure connectivity, and access controls for business systems, third-party services, voice, wireless, and other technology platforms.
Review firewall rules, device configurations, firmware levels, support status, capacity, and network resiliency; document findings and complete assigned remediation activities.
Participate in disaster recovery and business continuity exercises by validating network dependencies, alternate connectivity, recovery procedures, and communications paths.
Provide technical support for projects and operational initiatives, share knowledge with IT staff, and participate in an on-call rotation and scheduled after-hours maintenance as required.
Perform other duties as required.