Network Communications Coordinator

Littleton Coin Company•Littleton, NH

1d•Onsite

About The Position

Littleton Coin Company is hiring a hands-on IT professional to help employee-owners keep company systems operating optimally. The role investigates and resolves system issues and supports the company’s IT infrastructure and users. Some or all functions may involve access to sensitive customer data, and adherence to information security policies is mandatory. The position is located at company headquarters in Littleton, New Hampshire.

Requirements

Associate degree in IT or equivalent work experience.
At least 2 years of hands-on IT support experience with PCs, networks, or both.
Working knowledge of Windows desktop and servers, and Microsoft 365.
Networking basics, including TCP/IP, DNS, DHCP, VLANs, and Wi-Fi.
Experience supporting a business phone system.
Ability to troubleshoot and explain technology to people who are not familiar with it.
Ability to lift up to 50 pounds and work under desks and on ladders.
Programming skills.
Excellent organizational and decision-making skills.

Responsibilities

Administer the phone system, including additions, moves, and changes.
Set up and deploy PCs, laptops, and printers.
Retire old equipment safely, including clearing information from it.
Troubleshoot hardware and software problems, resolve them, or contact the appropriate vendor.
Support remote access for staff and vendors.
Roll out security tools, including endpoint protection, multifactor authentication, and security awareness training.
Support the Help Desk as required.
Provide support off-hours as needed.
Assist with operations and other functions as required.