Network and Telecommunications Specialist 1/2 (PCN 023111)

State of Alaska • Fairbanks, AK

5d • Hybrid

About The Position

This position is open to Alaska Residents only. What You Will Be Doing Are you interested in supporting Alaska’s technology infrastructure? As a Network and Telecommunications Specialist with the Department of Administration’s Office of Information Technology, you will play a key role in maintaining and improving essential statewide communication systems. What You’ll Be Doing: Designing and supporting connectivity: You will plan, implement, and maintain converged telecommunications voice and data networks that serve agencies across Alaska. Applying Cisco expertise: Your experience with Cisco networking equipment will help ensure reliable operation of routers, switches, and related systems. Maintaining network health: You will monitor performance, troubleshoot issues, and help ensure the stability and security of the state’s network. Evaluating technology: You’ll assess new tools and solutions to determine what best meets Alaska’s unique geographic and operational needs. Improving telecommunications services: You will contribute to enhancing the quality and reliability of telecom services statewide.

Requirements

• Knowledge of methods, tools, and procedures, including development of information security plans, to prevent information systems vulnerabilities, and provide or restore security of information systems and network services.
• Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals.
• Knowledge of procedures for developing technical and operational support documentation.
• Knowledge of the principles and methods for planning or managing the implementation, update, or integration of information systems components.
• Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.
• Knowledge of the operation, management, and maintenance of network and telecommunication systems and linked systems and peripherals.
• Troubleshoots, diagnoses, analyzes, and identifies system malfunctions to determine the source and cause of the problem.
• Training in computer science, information technology, computer engineering, or a similar field or experience in monitoring networks, documenting network problems, and providing technical support to network users.
• Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
• Knowledge of the concepts, principles, and theories of transmissions, broadcasting, switching, control, construction, or operation of telecommunications systems.
• Training in computer science, information technology, computer engineering, or a similar field and professional experience supporting and maintaining networks and installing routers, switches, firewalls, and network-related software.

Responsibilities

• Plan, implement, and maintain converged telecommunications voice and data networks that serve agencies across Alaska.
• Ensure reliable operation of routers, switches, and related systems using Cisco networking equipment.
• Monitor performance, troubleshoot issues, and help ensure the stability and security of the state’s network.
• Assess new tools and solutions to determine what best meets Alaska’s unique geographic and operational needs.
• Contribute to enhancing the quality and reliability of telecom services statewide.

Benefits

• Retirement plans (with employer contributions)
• Health insurance for medical/dental/vision (with employer contributions)
• Group based insurance benefits such as term life, short/long-term disability, pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed