Network Analyst

City of Tuscaloosa•Tuscaloosa, AL

About The Position

This position supports the Chief Technology Officer by installing, configuring, and managing network equipment from the core to the edge of the network. It configures and maintains network services, including Active Directory, Group Policy, and other network-enabled services, and ensures those services are available to support City of Tuscaloosa operations that depend on network communications. The role covers network design, implementation, security, monitoring, documentation, wireless systems, cabling, virtualization, and Microsoft Windows networking. It also contributes to network infrastructure planning, budgeting, implementation planning, system testing, and quality improvement. The position may substitute for subordinates when necessary and performs other related duties as required.

Requirements

High school diploma or GED.
Vocational/technical school diploma in Data Processing, Computer Sciences, Network Engineering, or a related field; or two years of experience in a comparable role supporting similar essential functions; or an equivalent combination of education, training, and experience providing the required knowledge, skills, and abilities.
Must obtain Cisco Certified Network Associate (CCNA) certification within two years of employment.
Must possess and maintain a valid driver’s license.
Functional knowledge of networking principles across all layers of the OSI model.
Technical experience and a proven background in network design, configuration, and implementation, including network hardware, software, cabling, and endpoints.
Functional understanding of network security principles and their implementation in network design and configuration.
Current, functional experience configuring, troubleshooting, and maintaining network equipment through command-line interfaces.
Broad functional experience with network security, including analysis, identification, and response to security risks.
Broad knowledge of information technology and the ability to research, evaluate, and learn new technologies and concepts quickly.
Documented experience configuring, installing, and managing firewalls, Layer 2 and Layer 3 switches, routers, VoIP telephony equipment, and related systems.
Working knowledge of Cisco network equipment, including proficiency with the Cisco command-line interface.
Functional experience with VMware virtual machines and virtualization infrastructure, including vCenter.
Functional experience with Microsoft Windows networking, including Active Directory, Group Policy, DNS, DHCP, and supporting technologies.
Functional working knowledge of installing and terminating fiber, copper, coaxial, and other network cabling, and using equipment to test, certify, and troubleshoot the physical network layer.
Experience planning, evaluating, implementing, and managing Wi-Fi and point-to-point or point-to-multipoint wireless networks.
Functional knowledge and experience with user accounts, user groups, and permission models within a Microsoft Windows Domain.
Experience implementing, configuring, and managing multi-factor authentication platforms.
Functional knowledge and experience with network monitoring, intrusion monitoring, log management, and SIEM systems and tools.
Ability to coordinate and manage data; exercise judgment in sequencing operations and developing operational strategies; influence and coordinate project or program activities; operate and control equipment; communicate and use reference and advisory information; perform basic arithmetic and related calculations; apply independent judgment and problem-solving; and make decisions based on evaluated information.
Ability to exert light physical effort, including occasional lifting, carrying, pushing, or pulling of objects weighing approximately 5–10 pounds, and to work for extended periods at a keyboard or workstation.
Ability to perceive colors or shades, sounds, odors, textures, and visual cues or signals, and to communicate orally.
Ability to meet regular attendance requirements and maintain good interpersonal relationships.

Responsibilities

Install, configure, and manage network equipment throughout the network.
Configure and maintain Active Directory, Group Policy, and other network-enabled services to support City operations.
Design, configure, implement, and maintain network infrastructure, including hardware, software, cabling, and endpoints.
Apply network security principles in network design and configuration; analyze security risks and identify and respond to them.
Configure, troubleshoot, and maintain network equipment using command-line interfaces.
Install, configure, and manage firewalls, Layer 2 and Layer 3 switches, routers, and VoIP telephony equipment.
Manage Cisco network equipment and use the Cisco command-line interface.
Support VMware virtual machines and virtualization infrastructure, including vCenter.
Support the Microsoft Windows networking environment, including Active Directory, Group Policy, DNS, and DHCP.
Create and maintain detailed network documentation, change-management procedures, and lifecycle documentation for network equipment.
Install and terminate network cabling, including fiber, copper, and coax; test, certify, and troubleshoot the physical network layer; interpret test results and implement remediation procedures.
Plan, evaluate, implement, and manage wireless networks, including Wi-Fi and point-to-point or point-to-multipoint networks.
Manage user accounts, groups, and permission models within a Microsoft Windows Domain.
Implement, configure, and manage multi-factor authentication platforms.
Monitor and remediate network function, network intrusion, and log-management issues using relevant monitoring systems and tools, including SIEM.
Participate in short- and long-term strategic planning for network infrastructure and services, including preparation of budgetary and implementation plans.
Test and evaluate new systems, software, and platforms for compliance with existing network systems.
Substitute for subordinates when necessary.
Recommend policies and procedures that support quality departmental services and incorporate continuous quality improvement principles into daily activities.
Meet regular attendance requirements, maintain effective interpersonal relationships with staff, co-workers, managers, and citizens, and perform other related duties as required.
Perform the essential functions of the job in a timely manner, with or without reasonable accommodations.