Network Analyst

Chestnut Health Systems•Granite City, IL

3d•$56,000 - $61,000

About The Position

Chestnut Health Systems is seeking a full-time Network Analyst in Granite City, Illinois, to maintain and enhance network infrastructure supporting integrated behavioral and primary health care services. The role supports the operation, security, performance, and connectivity of organizational systems and provides escalated technical support. The Network Analyst works with the MIS Security Team and assists with VoIP and telecommunications administration under the supervision of the Network Systems Manager. The position requires maintaining the confidentiality and security of organizational information, including financial and client data, and promoting customer service excellence. Chestnut Health Systems provides integrated substance use, mental health, and primary care services in Illinois and Missouri, and conducts research and training throughout the United States. The anticipated starting annual salary for new hires is $56,000–$61,000. Base pay may depend on qualifications, skills, education, experience, local market conditions, and internal equity.

Requirements

Bachelor’s degree in Information Systems or a related field and at least three years of network administration experience, or an equivalent combination of education and experience.
Extensive experience administering current Windows server and workstation operating systems.
Strong background in network design, configuration, and troubleshooting.
General experience configuring and troubleshooting network devices and servers.
Excellent organizational, communication, and teamwork skills.
Valid driver’s license, private automobile insurance, and ability to be insured.
Ability to lift 10–20 pounds regularly and up to 40 pounds occasionally.

Nice To Haves

Experience with VoIP, VMware vSphere server virtualization, and SAN administration.
Industry-recognized certification is desirable.

Responsibilities

Support installation and configuration of PCs, software, peripherals, and mobile devices.
Install, configure, monitor, and maintain server infrastructure, SAN, VMware vSphere server virtualization, and networking equipment.
Maintain DNS, DHCP, Active Directory, and other corporate-domain member servers; update and modify Active Directory group policies as needed.
Install, configure, and maintain corporate email, internet, and related communication systems.
Troubleshoot and repair hardware and software issues across all levels.
Assist with VoIP and telecommunications systems administration under the supervision of the Network Systems Manager.
Perform system administration to ensure system integrity, performance, backups, monitoring, security, and connectivity.
Participate in the MIS Security Team to plan, assess, and implement security measures.
Provide escalated technical support to helpdesk technicians and perform helpdesk duties as needed during staffing shortages.
Co-administer data backup systems and procedures.
Stay current on IS/IT technologies and recommend improvements.
Promote customer service excellence by adhering to behavioral standards.
Maintain confidentiality and security of organizational information, including financial and client data.