Network Analyst

Chestnut Health Systems•Granite City, IL

About The Position

Chestnut Health Systems is seeking a full-time Network Analyst in Granite City, Illinois, to maintain and enhance network infrastructure supporting integrated behavioral and primary health care services. The role supports the reliable, secure operation of organizational systems and technologies, and contributes to a collaborative, mission-focused team. Chestnut is a provider of integrated health care services, including substance use, mental health, and primary care treatment in Illinois and Missouri. It combines behavioral health services with community-based primary care and also conducts research and training. The Network Analyst provides system and network administration, troubleshooting, security, backup, and escalated technical support. The role assists with VoIP and telecommunications administration under the supervision of the Network Systems Manager and may perform helpdesk duties as needed. Candidates should meet the stated education and experience requirements or have an equivalent combination of education and experience. The anticipated starting salary for new hires is $56,000–$61,000 annually.

Requirements

Bachelor’s degree in Information Systems or a related field and at least three years of network administration experience, or an equivalent combination of education and experience.
Extensive experience administering current Windows server and workstation operating systems.
Strong background in network design, configuration, and troubleshooting.
General experience configuring and troubleshooting network devices and servers.
Excellent organizational, communication, and teamwork skills.
Valid driver’s license, private automobile insurance, and ability to be insured.
Ability to lift 10–20 pounds regularly and up to 40 pounds occasionally.

Nice To Haves

Preferred experience in VoIP, VMware vSphere server virtualization, and SAN administration.
Industry-recognized certification is desirable.

Responsibilities

Provide support for installing and configuring PCs, software, peripherals, and mobile devices.
Install, configure, monitor, and maintain server infrastructure, SAN, VMware vSphere server virtualization, and networking equipment.
Maintain DNS, DHCP, Active Directory, and other member servers on the corporate domain; update and modify Active Directory group policies as needed.
Install, configure, and maintain corporate email, internet, and related communication systems.
Troubleshoot and repair hardware and software issues across all levels.
Assist with VoIP and telecommunications systems administration under the supervision of the Network Systems Manager.
Perform system administration duties to ensure system integrity, performance, backups, monitoring, security, and connectivity.
Participate as a member of the MIS Security Team to plan, assess, and implement security measures.
Deliver escalated technical support to helpdesk technicians and perform helpdesk duties as needed during staffing shortages.
Co-administer data backup systems and procedures.
Stay current on IS/IT technologies and recommend improvements.
Promote Chestnut’s culture of customer service excellence by adhering to behavioral standards.
Maintain confidentiality and security of organizational information, including financial and client data.