Network Analyst

Elior • Houston, TX

6d • Hybrid

About The Position

The Network Analyst is a key member of the infrastructure team and is responsible for designing, deploying, maintaining, and monitoring network infrastructure, including switches and firewalls. The role supports business operations and growth by ensuring network performance, availability, and security, and by troubleshooting issues in coordination with IT support and business users. It also supports infrastructure upgrades and migrations, including cloud and virtualization initiatives, and participates in disaster recovery planning and execution. The position manages phone systems used across the company and coordinates with third-party vendors for Smart Hands work related to deployments and troubleshooting.

This position is based at the corporate office in Houston, Texas. The schedule is onsite Monday through Thursday and remote on Fridays, with travel of up to 5%. Compensation ranges from $80,000 to $90,000, commensurate with experience.

Requirements

• Bachelor’s degree in computer science, information technology, or a related field.
• 3–5 years of experience in network engineering or infrastructure support.
• Knowledge of networking protocols, firewalls, VPNs, and phone systems such as Teams-Centrex.
• Experience with tools such as Cisco and Meraki.
• Excellent problem-solving and communication skills.
• Ability to collaborate effectively with cross-functional teams and contribute as a reliable team player in a fast-paced environment.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to travel up to 5%.

Nice To Haves

• ITIL Certification

Responsibilities

• Design and implement network solutions that support business operations and growth.
• Monitor and maintain network performance, availability, and security.
• Troubleshoot and resolve network issues in collaboration with IT support and business users.
• Maintain accurate documentation of network configurations and system architecture.
• Coordinate with third-party vendors for Smart Hands work on new deployments and troubleshooting.
• Support infrastructure upgrades and migrations, including cloud and virtualization initiatives.
• Ensure compliance with security policies and industry standards.
• Participate in disaster recovery planning and execution.
• Manage phone systems used across the company.

Benefits

• Medical, dental, and vision insurance for full-time employees.
• Voluntary UNUM coverage: accident, critical illness, and hospital indemnity.
• Employee discount program.
• Commuter benefits for transit and parking.
• Employee Assistance Program (EAP).
• 401(k) retirement plan.
• Paid sick time.
• Holiday pay, including 9 paid holidays.
• Paid time off.
• Tuition reimbursement for full-time employees.

What This Job Offers

• Job Type: Full-time