Network Analyst

Intact FC • Montreal, QC

12d • Hybrid

About The Position

Intact Financial Corporation (IFC) is the largest provider of property and casualty (P&C) insurance in Canada and a leading provider of specialty insurance in North America. The company requires sustained innovation, speed and flexibility from its IT sector. As a successful candidate, you will be responsible for the evolution, support and governance of our worldwide network and its security. The criticality of our network infrastructure and the accelerating growth of our systems leads to even more complex challenges. Become part of an outstanding team to take your game to the next level through innovation and agility to ensure that our infrastructure and services offering stand at the forefront of the company’s needs. You will drive the advancement, performance and stability of our infrastructure and its associated components with a strong focus on automation. We are a company that gives you the freedom to create, to make decisions, to achieve your full potential and to chart your own career. We are looking for eager and enthusiastic individuals who find excitement in learning and working with future technologies in order to gain rich work experience.

Requirements

• Degree or Diploma in Networking or Technology.
• 3 year experience in IP-based environment.
• Hands-on experience with network hardware, software, LAN/WAN and data center infrastructures and connectivity.
• Good understanding of the TCP/IP protocol, specifically relating to the routing of IP packets (BGP, EIGRP, MPLS).
• Medium level knowledge of network administration, architecture, and engineering in mission critical environments.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

Responsibilities

• Collaborating with peers to assure smooth operation of the network infrastructure
• Coordinating with vendors to resolve technical problems with network equipment and software.
• Assess and address vulnerabilities regarding network equipment with vendor recommended solutions
• Provide high quality internal and external customer service surrounding the company values.
• Implement and support of LAN, WAN, Switching/Routing, load balancing data center infrastructure including Cisco ACI, Netscaler load balancer.
• Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.
• Responsible for writing and reviewing change request as a part of the change management process.
• Monitor system performance and implement performance optimization.
• Participation in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.
• Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.
• Assisting with the resolution of escalated issues and actively participating in problem management activities.
• As a member of the network & security operations team participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.
• Overtime in the event of emergencies is required.

Benefits

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
• Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12%
• Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.
• Defined benefit pension plan offering guaranteed income for life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree