Network Analyst

TEKsystemsGoodlettsville, TN
Onsite

About The Position

The client is seeking a Network Analyst to support a large-scale enterprise network transformation initiative across 16,000+ retail locations nationwide. This role will focus on network cutovers from legacy infrastructure to Cisco Meraki, ensuring seamless deployment, configuration, and stabilization of new network environments. This individual will play a critical role in supporting telecom operations, coordinating with vendors, resolving escalations, and maintaining network reliability across a highly distributed retail environment. The ideal candidate will bring strong troubleshooting experience, vendor coordination skills, and the ability to operate in a fast-paced, high-volume environment.

Requirements

  • Network engineering
  • Cisco switches
  • Switches
  • routing
  • meraki
  • Troubleshooting
  • Wireless
  • Lan
  • Wan
  • sdwan
  • circuit lifecycle
  • excel
  • starlink
  • vendor relationship
  • Strong ability to communicate technical issues clearly to both technical and non-technical audiences
  • Comfortable working across distributed teams (onshore, offshore, vendors)
  • Ability to provide concise, leadership-ready updates when needed

Responsibilities

  • Serve as a key liaison between the client and telecom providers
  • Coordinate and execute network cutovers, including decommissioning legacy equipment and activating new Meraki-based infrastructure
  • Track, monitor, and follow up on incidents, outages, and recurring network issues
  • Manage escalations and ensure timely resolution with vendors and internal teams
  • Provide Tier 2 support for network-related incidents (LAN/WAN, routing, switching, wireless)
  • Perform root cause analysis and document resolution details, timelines, and corrective actions
  • Support escalations to Tier 3 engineering teams for complex issues
  • Monitor network performance, alerts, and overall health
  • Configure, update, and maintain network environments within the Meraki dashboard
  • Perform cleanup, optimization, and standardization of configurations
  • Ensure accuracy of device inventory and network configurations
  • Support large-scale rollout and migration efforts from legacy networks to modern solutions (Meraki / SD-WAN aligned)
  • Assist with circuit and service transitions, including upgrades and decommissioning efforts
  • Ensure proper documentation and tracking of network changes
  • Partner with Tier 3 engineers, offshore/nearshore teams, and internal stakeholders to resolve issues
  • Communicate network impacts, risks, and updates effectively across teams
  • Support ongoing process improvements and operational workflows
  • Maintain accurate documentation of network activities, incidents, and escalation paths
  • Contribute to reporting and tracking initiatives to improve visibility into network performance
  • Assist with operational reporting and trend analysis where needed
  • Assist with pre-project readiness, onboarding, and training activities
  • Support standardization efforts within the Meraki environment
  • Participate in tracking and reporting activities using internal tools
  • Follow established escalation, communication, and operational processes

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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