Network Administrator

IDEX•Rutherford, NJ

About The Position

The Network Administrator is responsible for installing, configuring, recommending, repairing, and supporting network infrastructure and desktop and laptop workstations for internal and external users. The role manages network, file, application, and overall security and provides Level 2 Help Desk support to meet or exceed service levels. It also includes troubleshooting and problem solving across operational systems and networks, and training internal customers to use company hardware and software effectively. The position manages local site infrastructure, servers, and related hardware in a virtual environment; supports network security and third-party applications; and participates in IT planning, budgeting, policies, and projects. The Network Administrator works with cross-functional teams and internal stakeholders to select and implement software and ensure technology supports business objectives. The role also provides team guidance and training, monitors network performance, and supports compliance, cybersecurity, and project delivery. The position is based primarily in an office, with occasional travel to manufacturing facilities. Facility environments may involve excessive noise, weather exposure, moving equipment, and ladders; appropriate personal protective equipment may be required. Travel may be required up to 10% of the time.

Requirements

Degree in computer science, IT, Information Systems, or a related field, or related experience.
Hands-on experience with system administration, system engineering, network engineering, cybersecurity, disaster recovery, incident management, change management, and project management.
Experience managing audit requirements and creating action plans to address audit standards.
Demonstrated hardware and software vendor management, budget management, and project management skills.
Expertise in server hardware, software, and security management in a Microsoft Hyper-V environment.
Knowledge of network protocols, design, and architecture.
Experience planning, implementing, and maintaining software packages.
Strong understanding of Windows Server, Hyper-V, Azure, O365, SD-WAN, UCaaS technologies, SQL programming, database management, and basic programming languages.
Familiarity with the software development lifecycle and standard software development methodologies.
Experience with security management and vulnerability mitigation techniques.
Ability to prepare and present project milestone reviews, design proposals and reviews, and competitive evaluation presentations.
Clear, concise, consistent communication with internal and external stakeholders.
Strong interpersonal skills and ability to build rapport with coworkers, sales staff, customers, and people at all organizational levels.
Strategic thinking, problem-solving, and critical-thinking skills.
Ability to organize and track commitments and execute work on time.
Ability to manage commitments, lead project action plan reviews, build timelines, document projects, and communicate project status to senior leadership.
Ability to explain technical concepts to sales, sourcing, supply chain, logistics, finance, customer service, and end users.
Ability to travel, potentially up to 10% of the time.
Ability to perform the listed physical demands, including lifting and moving items up to 50 pounds.

Responsibilities

Install, configure, recommend, repair, manage, maintain, and upgrade local network infrastructure, servers, workstations, and related hardware in a virtual environment.
Manage network security, accounts, directory tracking and ownership, and software application security.
Coordinate cross-functional teams for specification, evaluation, design, and implementation of non-ERP software.
Participate in local IT budgets, infrastructure planning, and the development of network policies and procedures.
Monitor network availability, utilization, throughput, goodput, and latency, and test for weaknesses.
Maintain and support third-party applications and software.
Support PC and laptop setup and day-to-day Help Desk operations, providing Level 2 support to meet or exceed service levels.
Participate in or manage other IT-related projects as assigned.
Provide guidance, training, and development opportunities to site personnel.
Work with internal departments and stakeholders to understand technology needs, align infrastructure and software with business objectives, and advise on technology advancements.
Train internal customers to use company hardware and software efficiently.
Support audit requirements and develop action plans to address audit standards.
Communicate project milestones, design proposals and reviews, competitive evaluations, project statuses, action plans, timelines, and documentation to stakeholders and senior leadership.
Travel to manufacturing facilities as required.