Network Administrator

Arvato • Pleasant-Prairie, WI

13d

About The Position

Arvato is hiring an IT Infrastructure Engineer to oversee infrastructure, technical operations, architecture, engineering, and IT support across US locations, working in coordination with international IT teams. The role applies analytical and problem-solving skills to connect technology with business strategies and explain technical concepts to audiences at all levels. It draws on knowledge of data processing, hardware platforms, enterprise software, outsourced systems, computer system characteristics, and integration capabilities to develop and apply technology solutions to business needs.

The position requires working in a time-sensitive environment, prioritizing and managing multiple tasks, setting goals and deadlines, and adjusting priorities as needed. Implementing and supporting company IT integrations and initiatives may require a flexible schedule, longer hours, and possible domestic or international travel.

Requirements

• Associate's degree in information technology or computer science, or equivalent work experience.
• 1–2 years of experience in a mid-level information technology position.
• At least 1 year of experience in an IT environment meeting ISO 27001 compliance certifications.

Nice To Haves

• Experience in data security, risk management, and compliance requirements.
• Experience with cloud-based solutions.
• Experience with shared and outsourced solutions.
• Experience supporting in-house information and communication systems in a multi-site client-server environment.
• Experience with information technology systems and infrastructure in a multi-location environment.
• Excellent verbal and written communication skills.
• Team-oriented, with the ability to lead, motivate, and train other personnel.

Responsibilities

• Facilitate communication among staff, management, vendors, and technology resources.
• Represent the US IT department for site-specific requests as needed.
• Support and manage expansions at existing buildings and the establishment of new buildings.
• Provide feedback on systems that help end users use computer hardware and software productively.
• Participate in system security and backup procedures with global IT and Risk teams.
• Provide hands-on support across several technical disciplines.
• Manage infrastructure operations locally and remotely in accordance with company policies and practices.
• Manage enterprise technology availability and responsiveness to meet requirements and organizational goals.
• Coordinate with the vendor responsible for global desk, incident, and problem management, with a focus on US topics.
• Manage local onsite resources to address gaps or performance issues.
• Support purchasing by validating components needed to operate responsible US sites and services.
• Ensure hardware, software, and database problems are resolved efficiently and promptly, including overseeing disaster recovery operations and personnel.
• Understand strategic plans and implement IT objectives so computer capabilities support the solution group's needs, growth, and objectives while aligning with global initiatives and goals.
• Ensure the security of information systems, domains, and equipment.
• Establish and implement departmental goals, objectives, policies, and operating procedures for the short and long term.
• Serve as a senior US IT contact for network initiatives involving SD-WAN, ISPs, and firewall administration.
• Establish and continually evaluate monitoring requirements for network devices to ensure appropriate alerting and response processes.
• Support the Cloud, Infrastructure, and Modern Workplace IT pillar as needed.
• Apply knowledge of information security as it relates to current technology issues, laws, and regulations.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits such as legal and financial assistance and pet insurance.
• Employee Assistance Program.
• Employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree