Network Admin Onsite (Dallas, TX)
Intelligent Technical Solutions•Dallas, TX
•Onsite
About The Position
Intelligent Technical Solutions is seeking a collaborative, detail-oriented Network Administrator with strong customer service skills. The role provides onsite and remote IT support for clients, including system updates and hands-on troubleshooting. The administrator is expected to resolve a broad range of workstation, application, server, and networking issues with little or no assistance, and serves as an escalation point for technicians. The position includes participation in an on-call rotation for after-hours and weekend support.
Requirements
- Willingness to work full-time onsite at the company office or client locations as required.
- Experience troubleshooting Windows and Mac OS.
- Experience with Server 2016 through 2025.
- Experience with VMware and Hyper-V virtualization.
- Experience supporting Microsoft 365 and Azure.
- Proficiency in firewall rules, VLAN configuration, access point support and administration, and VPN tunnels.
- At least five years of experience in IT support or a similar role.
- Advanced knowledge of firewalls, switches, network architecture, and troubleshooting.
- Advanced understanding of network management and troubleshooting.
- Advanced understanding of virtualized environments.
- Valid driver's license, vehicle insurance, and access to a vehicle for client visits.
Nice To Haves
- Experience with Managed Service Providers (MSPs) is highly desirable.
- Active network certifications are preferred.
Responsibilities
- Resolve workstation operating system issues.
- Troubleshoot printer issues.
- Resolve issues with standard business applications such as Office.
- Support line-of-business applications, including SAGE ERP and QuickBooks, and work with vendors on more niche applications.
- Resolve server issues.
- Resolve networking issues.
- Serve as an escalation point for technicians.
- Participate in an on-call rotation providing after-hours and weekend support for onsite and remote operations.
- Provide onsite and remote IT support at the company office and client locations.
Benefits
- Medical insurance plan
- Dental and vision insurance
- Life insurance
- Disability coverage
- Paid time off starting at 15 days per year
- Maternity and paternity leave
- Paid US holidays
- Retirement plan
- Salary advancement/loan
- Health and wellness program
- Company-paid training and certification
- Supplemental life insurance (employee-paid)
- Supplemental health plans (employee-paid)
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
