NETWORK ADMINISTRATOR

SANDIA AREA FEDERAL CREDIT UNION•Albuquerque, NM

1d•Onsite

About The Position

The Network Administrator I at Sandia Area Federal Credit Union manages and supports technology infrastructure—including routers, switches, cabling, network hardware and software, and related peripherals—to help ensure secure, efficient, and effective operations. The role monitors network utilization and security systems and works with the IT team on servers, patching, applications, core systems, and special projects. It reports directly to the Network Administrator Lead. The position supports local and wide area networks, maintains current network topology and operational records, helps improve network security and availability, configures software for network installation, and communicates issues to the Network Administration Lead. It also works with contracted vendors, maintains network asset and support agreement inventories, and researches and resolves infrastructure problems. This is a full-time, onsite position at the Rutledge Operations Center in Albuquerque, New Mexico. The regular schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.; occasional weekend, evening, Saturday, and Sunday work may be required, and the schedule may change as needed. Minimal travel is listed, and the employee must be able to drive between worksites. Employees are expected to uphold the credit union’s mission, vision, and values; follow regulatory and compliance requirements; protect confidential information; meet deadlines; provide professional and ethical service; and pursue continued learning. Applicants must be willing to undergo background and credit checks as required by law.

Requirements

Associate’s degree in a related field; an equivalent certification may be considered.
One year of applicable experience.
CompTIA Network+ certification.
Demonstrated proficiency with Windows and Linux.
Expertise analyzing complex network issues and a requisite understanding of financial institution operations.
Ability to maintain documentation and organization for inventory systems, day-to-day processes, and procedural run logs.
Basic working knowledge of firewall, intrusion detection, web filter, and email filter technologies.
Fundamental understanding of TCP/IP, DNS, DHCP, BGP, VPN, and SD-WAN technologies.
Ability to explain highly technical information in user-friendly terms to users, managers, and support staff.
Must be willing and able to drive between worksites and maintain a valid driver’s license.
Strong time-management and organizational skills, including prioritizing tasks, managing multiple responsibilities, and adapting to a fast-paced environment.
Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Ability to perform essential functions, including lifting up to 50 pounds as needed.
Willingness to undergo background and credit checks as required by federal and state regulations.

Nice To Haves

Fortinet and Extreme Networks experience.
CCNA, CCNP, or equivalent certification; it may be substituted for the education requirement.
General knowledge of credit unions or financial institutions.

Responsibilities

Maintain and support the credit union’s local and wide area network needs.
Document network changes and maintain current network topology according to organizational standards.
Help develop efficient network management methods to minimize downtime and improve network security.
Review technical controls and network security architecture, provide security improvement input, and support security objectives.
Ensure the integrity and availability of network systems and accurately report on critical monitoring services.
Create and maintain IT operational information, system utilization logs, and other records as directed.
Configure software for network installation and company-wide implementation.
Communicate problems and unusual situations to the Network Administration Lead in a timely manner.
Work with contracted vendors to identify issues, document project needs, and report vendor issues to the lead as appropriate.
Maintain accurate inventories of network assets, support agreements, and warranties.
Research, diagnose, and resolve network infrastructure problems and maintain related activity logs.
Keep informed about hardware and software developments and work with the lead to identify technologies and processes that improve network efficiency and security.
Work with the IT team on servers, applications, core systems, patching, and other projects as needed.
Comply with organizational policies, procedures, legal guidelines, and applicable financial regulations, including BSA and OFAC requirements.
Maintain confidentiality and security of information, records, and sensitive data.
Perform other duties as assigned.