IT Maintenance Technician
About The Position
Nearly all businesses and offices have an internal network that connects their computers, servers, point of sale systems, and other technology. The Network Admin must contend with intrusions and hack attempts, keep software updated and secure, adapt to new additions to the network, and otherwise maintain the functionality of the network. Network administrators have one of the most crucial information technology roles in any company. They are in charge of overseeing, maintaining, protecting, and upgrading the internal network of an office. They have to ensure that the network is functioning properly, as well as help users solve problems and respond to reported issues.
Requirements
- Knowledge of networking.
- Self starter and self motivated.
- Team player.
- Interpersonal skills: ability to explain technical concepts clearly and listen to user problems.
Nice To Haves
- Knowledge networking is an extension of good communication skills, as it requires gathering groups of people in a working environment to share what they know, in order to build a system of knowledge within an organization that is more than the sum of its parts. Knowledge networks require individual IT professionals to be open with their knowledge and to be open and curious about learning new things from their colleagues.
Responsibilities
- Operate and manage the internal network, ensuring it remains up and functioning at full capacity.
- Contend with intrusions and hack attempts.
- Keep software updated and secure.
- Adapt to new additions to the network.
- Maintain the functionality of the network.
- Assess the company's need for any and all computing technology and make appropriate recommendations for purchases and upgrades.
- Connect all relevant technology to the network with secure protocols.
- Deploy and roll out updates and upgrades in a minimally disruptive way.
- Assign profiles to users with permissions and access to various systems and functions on the network.
- Create training and educational materials to ensure that users understand security protocols, connection procedures, and other necessary information.
- Monitor the performance of the network using analytical data to seek problems or concerns.
- Proactively seek changes or upgrades that can improve the network in a way that adds to the business's bottom line in the form of superior productivity.
- Maintain information security for sensitive data.
- Explain important network concepts to people without a background in the relevant technical fields.
- Listen to users for explanations of problems that they don't fully understand.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
