Network Administrator

ProFed Federal Credit Union•Fort Wayne, IN

13h

About The Position

The Network Administrator is responsible for administering the credit union’s LAN/WAN, telephone system, application servers, enterprise backups, SAN, and other systems as needed. The role focuses on optimizing network performance, maintaining network security, and researching and installing hardware, software, and upgrades. The administrator reports system hardware and software changes, documents processes, and maintains accurate hardware and software inventories. The position requires extensive computer networking experience and/or a two-year Information Systems degree, along with knowledge of Microsoft and Cisco technologies, network hardware and software, endpoint management, and network security. Off-hours and weekend work is required. Travel is also required.

Requirements

Extensive experience in computer networking and/or a two-year Information Systems degree.
Strong understanding of networking principles, protocols, and technologies, including Microsoft Windows Server, Active Directory, Microsoft Entra ID (Azure AD), Microsoft Exchange Online, Microsoft 365, VMware, and Cisco networking equipment.
Proficiency configuring and troubleshooting network hardware and software, including routers, switches, firewalls, VPNs, and wireless networks.
Experience supporting and administering Microsoft Intune, including device enrollment, endpoint configuration, application deployment, compliance policies, mobile device management, and endpoint security.
Experience administering and supporting Microsoft 365, including Exchange Online, Teams, SharePoint Online, OneDrive, licensing, user account management, and identity and access management.
Solid grasp of network security concepts and practices, including encryption, authentication, access control, and security policies.
Analytical and problem-solving skills, including the ability to research and resolve problems and implement solutions in a timely manner.
Well-organized, flexible, and highly motivated.
Clear and effective communication abilities.
Able to view a terminal screen and operate a computer keyboard.
Able to perform moderate to heavy lifting and sit and stand for prolonged periods.
Ability to travel.
Availability for off-hours and weekend work.

Responsibilities

Install, configure, and maintain network hardware, including routers, switches, firewalls, wireless access points, VPNs, and related equipment.
Securely administer servers, network communications, Microsoft 365 services, and cloud-based systems to ensure availability, performance, and security.
Manage user accounts, groups, permissions, and security policies in Active Directory and Microsoft Entra ID, including provisioning and deprovisioning, password management, MFA, and Conditional Access policies.
Administer and support Microsoft Intune and Microsoft 365 services.
Ensure systems are backed up and tested according to the backup retention schedule.
Monitor network performance, troubleshoot issues, and optimize infrastructure for efficiency and reliability.
Research, test, and implement new information technology products for the credit union.
Participate in recommending and ordering new equipment.
Manage inventory of network hardware, software, services, and telecommunication lines.
Ensure software licensing agreements are accurate and current.
Vet new software and maintain existing software, including patching.
Review and respond to alerts from managed security service providers, security tickets arising from audits or scans, and other cybersecurity alerts.
Assist with disaster recovery testing.
Document processes and report system hardware and software changes.
Perform additional duties as assigned.