Network Administrator I

GCI Communication Corp•Anchorage, AK

1d•Onsite

About The Position

GCI's Network Administrator I will provide support and expertise in local area network (LAN), wide area network (WAN), internet system, and storage area network (SAN) in support of complex client-server environments. Position will provide operational monitoring, support, analysis, and systems administration. Install, configure, and support the organization’s networks by maintaining systems, applications, security, and network configurations. Responsible for the configuration, troubleshooting, and performance tuning of data communications hardware and software. This is an entry-level position for the network or server system administrator. Works under close supervision and requires basic skill set and proficiency within the discipline. Conducting work assignments as directed under close supervision. Must have comprehensive understanding of install, configure, and support of networks; LAN/WAN. Monitor, maintain systems, applications, security, and network configurations; network performance conduct analysis and testing and ensure secure and reliable operation following telecommunications technologies; ability to escalate to higher level administrators, management as needed and be able to aid more senior level teams. Provides event tracking, notification, simple remediation, and escalation support to a higher-level network administrator. Notifies technical support groups and participates in maintaining status of network systems. Provide daily summary report of events and system documentation updates. Mentoring junior technicians.

Requirements

High School diploma or equivalent.
Associate’s degree in Telecommunications, Computer Science, or relevant field.
Minimum of four (4) years’ experience within a technical LAN/WAN Networking Operations; computer systems, or related background.
Advanced skills in Microsoft Visio, Excel, and Word.
Knowledge of server software.
Understanding of the functions of internet such as DNS, DHCP, routing, servers, clients, browsers, and email.
Knowledge in LAN/WAN technologies, internet, and server platforms.
Candidates must reside within 50 miles of Anchorage, Alaska.

Nice To Haves

Experience within the telecommunications industry.
CCNA; CCNP, CCIE; CWNA; Juniper; CompTIA; HDI, ITIL
Other telecom industry or job specific certifications.
CCIE Collaboration
Cisco CCNA
AudioCodes Cert Assoc
CCNP
AudioCodes Cert Professional

Responsibilities

Installs, configures, and supports the company’s local area network (LAN), wide area network (WAN), and internet systems, or a segment of a network system.
Monitors network to ensure network availability to all system users and may perform necessary maintenance to support network availability.
Responsible for direct customer communication and Tier I and Tier II escalation support.
May monitor and test site performance to ensure sites operate correctly and without interruption.
Supports in-network modeling, analysis, planning, and coordination between network and data communications hardware and software.
Administer / perform network security measures.
Provides event tracking, notification, simple remediation, and escalation support to a higher-level network administrator.
Notifies technical support groups and participates in maintaining status of network systems.
Provide daily summary report of events and system documentation updates.
Mentoring junior technicians.
Required to be available for on call or after-hours support for emergency call outs performed by SMC (Service Management Center).
Participate in troubleshooting bridges by providing guidance to coworkers, customers, or vendors and cross pillar collaboration with other engineering, administrative and technical groups.
Responsible for supporting and helping resolve an incident break fix, move add change deletions (MACD) requests and logical maintenance activities through process, procedures, training, documentation, or automation.
Follow best practices and procedures related to account management, access authorization & validation, and mitigation & remediation of any identified security vulnerabilities.
Responsible for review of hardware critical sparing, vendor procurement activities and third-party software and hardware maintenance support.
Experience, ongoing training and focus on the included technology addendums.