Network Administrator Associate - Eielson AFB

General Dynamics Information Technology•Fairbanks, AK

5d•$85,000 - $115,000•Onsite

About The Position

GDIT is seeking a Network Administrator Associate to support its upcoming Base Infrastructure Modernization (BIM) contract at Eielson AFB in Alaska. The role manages and maintains site network devices, maintains configurations, troubleshoots performance and routing issues, supports engineers with patching and upgrades, and implements approved changes to maintain network availability, performance, and security. It also involves analyzing and monitoring network infrastructure and performance, and assisting with proactive network monitoring, management, and infrastructure planning. The position operates under supervision and works with GDIT team leads and the Air Force client. It performs day-to-day systems and network operations, uses COTS and GOTS products to collect and present system security and operations metrics, follows and helps develop Operations and Maintenance checklists and related procedures, and operates monitoring tools integrated with enterprise SIEM capabilities. The associate may assist with cybersecurity risk analysis and participate in security incident response. The role also uses ITSM principles to manage incidents, maintains security and policy compliance, contributes to network procedures and standards, coordinates with vendors during outages, supports monitoring procedures, and participates in network software upgrades and installations. Work may include after-hours and weekend maintenance windows on site as needed.

Requirements

Active Secret security clearance.
Current DoD 8570 IAT Level II certification, such as CompTIA Security+ CE or similar.
Technical training, certification(s), or degree.
At least 1 year of related experience.
Experience working directly with hardware vendors during incident resolution.
Experience providing Tier II support for problem identification, diagnosis, and resolution.
Ability to escalate issues and communicate status promptly to external and internal customers.
Experience with software systems and architectures, communications protocols, and network hardware devices.
Experience with STIG patching, compliance, and other security activities.
NOC/SOC operations background.
Incident management expertise, including managing complex, multi-team responses.
Ability to work efficiently in a fast-paced environment, multitask, and maintain high-quality work.
U.S. citizenship.

Nice To Haves

ITIL V3/4 Foundation or higher certification.
DoD 8140 certification, such as CASP+, CCNA Security, CCNP Security, CCSP, GCED, GCIA, GCLD, CISA, CISSP, or GSLC (also referred to in the posting as SecurityX).

Responsibilities

Manage the functionality and efficiency of LAN/WAN computer networks; monitor traffic and performance, control network resources, and troubleshoot and resolve problems.
Collaborate with GDIT team leads and the Air Force client on planning and procedures.
Execute day-to-day management and operations of systems and networks under supervision.
Manage COTS and GOTS products used to collect, display, and remediate automated system security and operations or performance functions and metrics.
Follow daily, weekly, monthly, and yearly Operations and Maintenance checklists, and develop Tactics, Techniques and Processes and Standard Operating Processes associated with service checklists.
Operate monitoring tools and enterprise SIEM capabilities; create or tailor complex event alarms, rules, and summary reports.
Assist with technical risk analysis of emerging cybersecurity tools and processes when requested.
Participate in security incident response as needed.
Maintain the network to meet enterprise service availability and service level agreement requirements.
Use ITSM principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents.
Maintain network security and ensure compliance with security policies and procedures.
Participate in developing and implementing network-related procedures and standards.
Interface with vendors to resolve network outages or periods of reduced performance.
Assist with developing third-party monitoring actions and procedures for network infrastructure.
Participate in network software upgrades, modification tasks, and installations.
Work on site after hours and weekends during maintenance windows as needed.

Benefits

401(k) plan with company match.
Medical plan options, including some with Health Savings Accounts.
Dental insurance options.
Vision plan.
Paid education and certifications.
Paid vacation, sick and personal time, and holidays.
Paid parental, military, bereavement, and jury duty leave.
Short- and long-term disability benefits.
Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.
Full flex work weeks where possible.
Internal mobility support and professional growth opportunities.