Network Administrator

Arvato • Shepherdsville, KY

1d

About The Position

Arvato is hiring an IT Infrastructure Engineer to oversee infrastructure, technical operations, architecture, engineering, and IT support across US locations, working in coordination with international IT teams. The role applies analytical and problem-solving skills to connect complex technologies with business strategies and communicate technical information to audiences at all levels. It uses knowledge of data processing, hardware platforms, enterprise software applications, outsourced systems, computer system characteristics, and integration capabilities to develop technology solutions for business challenges.

The position involves working in a time-sensitive environment, prioritizing and managing multiple tasks, setting goals and deadlines, and reassessing priorities as needed. Implementing and supporting company IT integrations and initiatives may require a flexible schedule, longer hours, and possible domestic or international travel.

Requirements

• Associate's degree in information technology or computer science, or equivalent work experience.
• 1–2 years of experience in a mid-level information technology position.
• At least 1 year of experience in an IT environment meeting ISO 27001 compliance certifications.

Nice To Haves

• Experience in data security, risk management, and compliance requirements.
• Experience with cloud-based solutions.
• Experience with shared and outsourced solutions.
• Experience supporting in-house information and communication systems in a multi-site client-server environment.
• Experience with information technology systems and infrastructure in a multi-location environment.
• Excellent verbal and written communication skills.
• Team-oriented, with the ability to lead, motivate, and train other personnel.

Responsibilities

• Facilitate communication among staff, management, vendors, and other technology resources.
• Represent the US IT department for site-specific requests as needed.
• Support and manage expansions of existing buildings and new buildings.
• Provide feedback on systems that help end users use computer hardware and software productively.
• Participate in system security and backup procedures with global IT and Risk teams.
• Provide hands-on support across several technical disciplines.
• Manage local and remote infrastructure operations in accordance with company policies and practices.
• Manage enterprise technology availability and responsiveness to meet requirements and organizational goals.
• Coordinate with the global desk vendor on incident and problem management, focusing on US topics.
• Manage local onsite resources to address gaps or performance issues.
• Support purchasing by validating components needed to operate responsible US sites and services.
• Ensure hardware, software, and database problems are resolved efficiently and on time, including overseeing disaster recovery operations and involved personnel.
• Understand strategic plans and implement IT objectives that meet the solution group's needs and support its growth, while aligning with global initiatives and goals.
• Ensure the security of information systems, domains, and equipment.
• Establish and implement departmental goals, objectives, policies, and operating procedures for short- and long-range needs.
• Serve as a senior US IT contact for network initiatives covering SD-WAN, ISPs, and firewall administration.
• Establish and continually evaluate monitoring needs across network devices to ensure appropriate alerting and response processes.
• Support the Cloud, Infrastructure, and Modern Workplace IT pillar as needed.
• Apply information security knowledge to current technology issues, laws, and regulations.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible Spending Accounts.
• Voluntary benefits, including legal and financial assistance and pet insurance.
• Employee Assistance Program.
• Employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree