Network Administrator

Bertelsmann-Jobs • Shepherdsville, KY

3d

About The Position

The Network Administrator oversees infrastructure, technical operations, architecture, engineering, and IT support, primarily for one US location, and serves as a subject matter expert or backup for other locations as needed. The role works with international IT teams and applies technical knowledge to business strategies and challenges, communicating effectively with audiences at all levels.

The position supports IT integrations and initiatives in a time-sensitive environment, requiring prioritization and flexibility. Work may involve longer hours, a flexible schedule, and domestic or international travel. Responsibilities span local and remote infrastructure operations, technology availability, site expansions, vendor coordination, security, backup and disaster recovery, and support for the broader Cloud, Infrastructure, and Modern Workplace IT team.

Requirements

• Bachelor’s degree in information technology or computer science, or equivalent work experience.
• Two years of experience in a mid-level information technology position.
• Excellent verbal and written communication skills.
• Team-oriented, with the ability to lead, motivate, and train other personnel.

Nice To Haves

• Experience in data security, risk management, and compliance requirements.
• Experience with cloud-based solutions.
• Experience with shared and outsourced solutions.
• Experience supporting in-house information and communication systems in a multi-site client-server environment.
• Experience with information technology systems and infrastructure in a multi-location environment.

Responsibilities

• Facilitate communication among staff, management, vendors, and other technology resources.
• Represent the US IT department for site-specific requests as needed.
• Support and manage expansions of existing buildings and the establishment of new buildings.
• Provide feedback on systems that help end users use computer hardware and software productively.
• Participate in system security and backup procedures with global IT and Risk teams.
• Provide hands-on resources across several technical disciplines.
• Manage local and remote infrastructure operations in accordance with company policies and practices.
• Maintain the availability and responsiveness of enterprise technology to meet requirements and organizational goals.
• Coordinate with the vendor responsible for global desk, incident, and problem management processes, focusing on US topics, and manage local onsite resources to address gaps or performance issues.
• Support purchasing by validating components required to operate responsible SCS US sites and services.
• Ensure hardware, software, and database problems are resolved in a timely and efficient manner, including overseeing disaster recovery operations and involved personnel.
• Ensure the security of information systems, domains, and equipment.
• Support the Cloud, Infrastructure, and Modern Workplace IT pillar as needed.
• Apply information security knowledge to current technology issues, laws, and regulations.
• Perform additional tasks assigned to support an efficient, safe, clean, and goal-oriented work environment.

Benefits

• Medical, dental, vision, life insurance, and disability pay.
• 401(k) with company matching up to 6%.
• Paid time off, including paid holidays.
• Flexible spending accounts.
• Voluntary benefits such as legal and financial assistance and pet insurance.
• Employee Assistance Program.
• Employee development opportunities, including tuition reimbursement, scholarships, and training.
• Commuter benefits.
• Employee engagement activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level