Network Administrator Associate - Eielson AFB

General Dynamics Information Technology•Fairbanks, AK

6d•Onsite

About The Position

GDIT is seeking a Network Administrator Associate to support its upcoming Base Infrastructure Modernization (BIM) contract at Eielson AFB in Alaska. The role manages and maintains site network devices, including maintaining configurations, troubleshooting performance and routing issues, supporting engineers with patching and upgrades, and implementing approved changes to maintain network availability, performance, and security. The position also monitors and analyzes network infrastructure and performance and assists with proactive network monitoring, network management, and infrastructure planning. The associate manages LAN/WAN functionality and efficiency, carries out day-to-day systems and network operations, follows Operations and Maintenance checklists, and contributes to related tactics, techniques, processes, and standard operating procedures. The role uses monitoring capabilities and enterprise SIEM tools, supports incident response and technical risk analysis when needed, and works with team leads, the Air Force client, vendors, and internal and external customers. It provides Tier II support, applies IT service management principles to incidents, and helps maintain security compliance and service-level requirements. Work is performed onsite at Eielson AFB, with after-hours and weekend work during maintenance windows as needed.

Requirements

Active Secret security clearance.
Current DoD 8570 IAT Level II certification, such as CompTIA Security+ CE or similar.
Technical training, certification(s), or a degree.
At least 1 year of related experience.
Experience working directly with hardware vendors during incident resolution.
Experience providing Tier II support, including problem identification, diagnosis, and resolution.
Ability to escalate issues promptly and communicate status to internal and external customers.
Experience with software systems and architectures, communications protocols, and network hardware devices.
Experience with STIG patching, compliance, and other security activities.
NOC/SOC operations background.
Incident management expertise, including managing complex, multi-team responses.
Ability to work efficiently in a fast-paced environment, multitask, and maintain high-quality work.
U.S. citizenship.
Ability to work onsite at Eielson AFB, Alaska.

Nice To Haves

ITIL V3/4 Foundation or higher certification.
DOD 8140 certification, such as CASP+, CCNA Security, CCNP Security, CCSP, GCED, GCIA, GCLD, CISA, CISSP, GSLC, or SecurityX.

Responsibilities

Manage the functionality and efficiency of LAN/WAN computer networks, monitor traffic and network performance, and troubleshoot and resolve problems.
Collaborate with GDIT team leads and the Air Force client on planning and procedures.
Execute day-to-day management and operations of systems and networks under supervision.
Manage COTS and GOTS products used to collect, display, and remediate system security and operations or performance metrics.
Follow daily, weekly, monthly, and yearly Operations and Maintenance checklists and develop associated TTPs and SOPs.
Operate monitoring tools and enterprise SIEM capabilities; create or tailor event alarms, rules, and summary reports.
Assist with analysis of technical risk related to emerging cybersecurity tools and processes when requested.
Work as part of a security incident response team as needed.
Maintain the network to meet enterprise service availability and service-level agreement requirements.
Use ITSM principles to identify, categorize, prioritize, escalate, troubleshoot, and resolve incidents.
Maintain network security and ensure compliance with security policies and procedures.
Participate in developing and implementing network-related procedures and standards.
Interface with vendors to support resolution during network outages or reduced performance.
Assist in developing third-party monitoring actions and procedures for network infrastructure.
Participate in network software upgrades, moderation tasks, and installations.
Work onsite after hours and on weekends during maintenance windows as needed.

Benefits

401(k) plan with company match.
Medical plan options, including options with Health Savings Accounts.
Dental plan options.
Vision plan.
Paid education and certifications.
Paid vacation and holidays.
Paid time off plans that include sick and personal time.
Paid parental, military, bereavement, and jury duty leave.
Short- and long-term disability benefits.
Life insurance and other accident, critical illness, and business travel insurance offerings.