NetSuite Solutions Engineer

TEKsystemsBaton Rouge, LA
Remote

About The Position

We are seeking a business-facing NetSuite Solutions Engineer to join a fast-growing, private equity-backed eCommerce organization. This role is critical to stabilizing and optimizing our NetSuite environment, particularly within finance operations. We believe life is better in your backyard. Our eclectic team is up to any task (and happy to celebrate when it’s done). As outdoor living experts, we are the only brand that offers everything: grills, outdoor kitchens, furniture & beyond. We are obsessed with top-of-the-line quality and committed to customer service. We take out the guesswork by offering complimentary 3D design services custom-tailored to our customer’s preferences and style. Join us on our mission to deliver the very best of outdoor living.

Requirements

  • Focus on real-world experience (e-commerce, implementations, stakeholder-facing roles) over certifications.
  • Needs to be someone that is consultative and can work with the business and push back when necessary.
  • NetSuite expertise
  • Strong integration skills
  • Consultative presence

Nice To Haves

  • Scrappy, hungry near-architect-level profile, not necessarily a lead architect.

Responsibilities

  • Leads discovery sessions with merchant partners and internal stakeholders to capture requirements and architect scalable NetSuite solutions aligned with their business processes.
  • Designs, builds, and maintains integrations between NetSuite and third-party platforms (storefronts, payment processors, 3PLs, marketplaces, ERPs) using REST/SOAP APIs, iPaaS tools, and custom SuiteScripts.
  • Configures and optimizes NetSuite modules including Order Management, Inventory, Financials, and WMS to support e-commerce workflows and operational goals.
  • Owns the full solution lifecycle — from requirements gathering and solution design through UAT, deployment, and post-launch hypercare.
  • Serves as the primary technical point of contact for key customer accounts, communicating clearly and credibly across both business and engineering audiences.
  • Collaborates with product and engineering teams to surface customer insights, escalate systemic issues, and inform the platform roadmap.
  • Identifies and implements opportunities to leverage AI tooling to automate workflows, surface operational insights, and enhance the merchant experience.
  • Contributes to internal playbooks, integration templates, and solution documentation to accelerate team delivery and ensure consistency.
  • Partners with pre-sales and account management to scope new opportunities, deliver technical demonstrations, and support the customer onboarding process.
  • Act as a bridge between business (Finance) and engineering, translating requirements into scalable NetSuite solutions
  • Lead resolution of complex NetSuite issues, including current returns/P&L discrepancies tied to system implementation
  • Analyze and re-architect workflows, scripts, and reporting within NetSuite
  • Provide consultative guidance to business stakeholders; confidently challenge and push back when needed
  • Execute hands-on development/configuration work while maintaining a strategic, solution-oriented mindset
  • Partner with engineering teams while also owning delivery outcomes end-to-end
  • Help transition the organization to a more scalable, maintainable ERP environment

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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