NetSuite Solutions Architect

Optimal Growth TechnologiesNorth Carolina, NC

About The Position

This role focuses on providing technical support and optimization for financial and HRIS systems, including NetSuite and Workday. The Solutions Architect will collaborate with stakeholders, IT, and vendors to implement efficiency improvements, manage user access, ensure compliance with regulations like SOX, and troubleshoot system errors. The position also involves acting as an IT liaison for system upgrades and providing general IT support to finance and HR departments.

Requirements

  • Experience supporting financial and HRIS software applications, or similar systems.
  • Solid understanding of SOX compliance and experience working within regulated environments.
  • Strong analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
  • Proficiency in Excel and other data analysis tools for troubleshooting and reporting.
  • Detail-oriented with a keen eye for accuracy.
  • Strong problem-solving skills and the ability to manage multiple priorities.
  • Excellent interpersonal skills for effective vendor and internal communication.
  • Adaptive and proactive in resolving issues and implementing process improvements.

Responsibilities

  • Provide technical assistance and troubleshooting for financial systems such as NetSuite, Workday and other systems ensuring uninterrupted operations for finance and HR.
  • Collaborate with stakeholders, IT, and Vendor support to identify and implement technical solutions that improve efficiency.
  • Work with application owners and management to follow the proper processes to grant user access.
  • Maintain documentation for Compliance leveraging ServiceNow.
  • Assist with system audits.
  • Provide samples, reports and other documentation in a timely manner, as requested for audit.
  • Serve as the IT liaison for financial system upgrades and improvements, collaborating with cross-functional teams to implement solutions that align with business goals.
  • Monitor and support the performance of systems, resolving technical issues to ensure uninterrupted workflow for the business.
  • Assist in system audits ensuring systems comply with SOX regulations and other internal controls.
  • Provide ad-hoc support to the finance and HR departments, helping with system issues, system integrations, user training, and ongoing technical enhancements.
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