Implementation Project Manager-NetSuite

RF-SMART • Highlands Ranch, CO

1h

About The Position

The NetSuite Implementation Project Manager plans projects and oversees their successful completion within established deadlines. The role manages multiple projects and coordinates with teams, customers, and stakeholders, including handling challenging conversations. The Project Manager serves as the primary customer contact for project communications and escalations and may travel to client sites to facilitate requirements gathering and solution delivery. The position is based in Highlands Ranch, Colorado, Jacksonville, Florida, or remote, with a preference for Pacific or Mountain time zones.

The Project Manager works with functional and technical teams on project specifications, testing, go-live planning, and support. The role also supports sales with solution positioning and project estimates, participates in post-go-live project management for key accounts, and identifies process improvements to increase delivery efficiency and customer satisfaction. The employer does not sponsor applicants for employment visa status.

Requirements

• Bachelor’s degree in a related field or equivalent work experience.
• Minimum 5 years of project management experience.
• Must be open to working in the Pacific or Mountain time zone.
• Experience managing resources, timelines, scope, and customer expectations.
• Skills with Word, Excel, PowerPoint, Microsoft Project, and Smartsheet.
• Experience leading cross-functional teams in a professional services environment.
• Experience managing remote or distributed teams and virtual customer relationships.
• Strong problem-solving and critical-thinking abilities.
• Attention to detail and ability to see the big picture.
• Leadership and team-motivation capabilities.
• Time-management and prioritization skills.
• Ability to work under pressure and manage multiple competing priorities.
• Excellent written and verbal communication skills.
• Excellent presentation and negotiation skills.

Nice To Haves

• Project management experience with ERP implementations.
• Experience with ERP distribution applications.
• Manufacturing and/or warehouse experience.
• Some technical or application development experience.
• Experience with AI platforms.

Responsibilities

• Manage project resources, timelines, scope, and customer expectations.
• Manage project deliverables with cross-functional teams.
• Manage change requests, assess their impact, and negotiate changes to project scope.
• Generate and deliver project plans and cost estimates to clients.
• Manage and participate in defining functional and technical specifications, unit and integration testing, go-live planning, and support.
• Maintain project RAID logs.
• Support sales staff in positioning solutions to prospects and provide project estimates for the sales cycle.
• Serve as the main customer contact for project communications and escalations.
• Participate in post-go-live project management activities for key accounts.
• Coordinate resource allocation and capacity planning with functional and technical consulting managers to optimize team utilization.
• Identify and recommend process improvements to enhance delivery efficiency and customer satisfaction.
• Travel to client sites for requirements gathering and solution delivery as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level