Implementation Project Manager

Corpay • Brentwood, TN

1d • Onsite

About The Position

CORPAY is hiring an Implementation Project Manager in its Payables division, within the Corporate Payments line of business. The position is based in Brentwood, Tennessee, and works directly with customers and internal teams across multiple departments to support successful implementation of CORPAY products and services. The role assists with client onboarding projects from initiation through completion, with a focus on providing a positive, customer-focused experience. The Project Manager works under moderate supervision, coordinating smaller to mid-sized projects or supporting more complex implementations led by senior project managers.

The role onboards clients to products they have purchased, including Purchasing and Travel & Entertainment cards, Expense Management, and ePayables virtual cards for accounts payable payments. It supports clients through the ramp phase and transitions them to full-time support once their program stabilizes. The Implementation Project Manager reports directly to the Implementation Manager and regularly collaborates with other teams and departments.

The position is performed in an office environment, with an assigned workspace in Brentwood, company-issued equipment, and formal, hands-on training. CORPAY describes itself as a global business payments company with customers in over 100 countries and more than 8,000 employees. Its stated values are integrity, collaboration, innovation, execution, and people.

Requirements

• At least 2 years of professional experience in project coordination, client support, or customer-facing roles.
• Strong organizational and follow-up skills, with attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Customer-focused mindset and proactive approach to problem-solving.
• Collaborative, dependable, and accountable; able to work independently and as part of a team.
• Resourcefulness and critical thinking under pressure.
• Ability and eagerness to learn, take initiative, and grow within a structured project management framework.

Nice To Haves

• Bachelor’s degree preferred, or an equivalent combination of education and relevant experience.
• 1–2 years of experience in implementations, onboarding, or project management.
• Basic accounting or financial process knowledge.
• Familiarity with project management tools and CRM systems.
• Collaborative approach that values learning and continuous improvement.
• Strong communication and service-oriented mindset; quick to learn and adapt to process changes.

Responsibilities

• Support implementation and onboarding of new clients by coordinating internal and external project activities.
• Assist in maintaining project plans, timelines, and communication updates.
• Participate in client calls to gather data and confirm setup and configuration requirements.
• Collect information from clients to ensure accurate and complete account setup.
• Provide client training support through webinars or documentation, as needed.
• Collaborate with cross-functional teams to resolve project issues or delays.
• Maintain clear and proactive communication with clients throughout the project lifecycle.
• Identify potential risks or roadblocks and escalate them to senior project managers as appropriate.
• Help ensure timely and accurate delivery of project milestones to support client satisfaction.
• Seek opportunities to improve project processes and client onboarding efficiency.
• Support successful implementation of expense management tools, including client onboarding, system configuration, and training tailored to organizational workflows.

Benefits

• Medical, dental, and vision benefits available the first month after hire.
• Automatic enrollment in the 401(k) plan, subject to eligibility requirements.
• Virtual fitness classes offered company-wide.
• PTO offerings including major holidays, vacation, sick, personal, and volunteer time.
• Employee discounts with major providers, including wireless, gym, and car rental providers.
• Philanthropic support through local and national organizations.
• Company-wide contests and prizes.
• Career development, volunteer, community, and wellness initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed