About The Position

First Tennessee Human Resource Agency (FTHRA) is hiring one part-time driver in Hawkins County to transport clients to appointments, shopping, and other destinations through the Regional Public Transportation program. The driver works Mondays, Tuesdays, and Wednesdays from 10 a.m. to 7 p.m. An agency van is parked in the driver's driveway to eliminate the commute to work. The next hiring class starts November 30, 2026. Under supervision, the driver operates agency-provided vehicles, including wheelchair lift-equipped vans, using defensive driving techniques and following applicable agency, state, and federal regulations. The position includes assisting clients on and off the van, including those with mobility impairments, and attending required driver training. Approximately 95% of work time is van operation. The role also involves frequent stepping, stooping, twisting, climbing, pushing, pulling, kneeling, and bending. This is a safety-sensitive position. Applicants are drug screened after a contingent offer, and employees are subject to random drug and alcohol testing. Applications are accepted online at FTHRA.org or at the FTHRA Corporate Office application kiosk. The position is open until filled. Resumes are not accepted without a fully completed FTHRA application, and applications or resumes sent by email are not accepted.

Requirements

  • Possess a Class D driver's license with F endorsement, at minimum.
  • Pass a pre-hire drug and alcohol test and comply with random drug and alcohol testing as required by FTA/TDOT and other contracts.
  • Pass a DOT physical.
  • Submit to a 10-year pre-hire DMV check and annual DMV reports.
  • Pass a pre-hire functional ability screening.
  • Submit to a pre-hire criminal background check.
  • Be over 21 years of age.
  • Be able to perform frequent stepping, stooping, twisting, climbing, pushing, pulling, kneeling, and bending.

Nice To Haves

  • Prior experience in a public transportation system is preferred but not required.

Responsibilities

  • Obey traffic laws and agency, state, and federal regulations while operating the agency van; use safety precautions and defensive driving techniques and ensure passenger safety.
  • Assist clients when entering and exiting the van, including clients with mobility impairments, and follow proper procedures for transporting people using wheelchairs, scooters, or similar devices.
  • Follow central office instructions and correct FCC/TDOT radio and communication procedures; advise clients to communicate schedule changes to the central office; provide service in accordance with Title VI of the Federal Code and agency policies.
  • Maintain accurate daily schedules, mileage, and time records, and submit paperwork and revenue in a timely manner.
  • Perform daily pre-trip van inspections, report vehicle problems to maintenance staff, and keep the van clean inside and out.
  • Maintain a clean, well-groomed appearance and behave professionally.
  • Treat clients with dignity and respect, apply client sensitivity training concepts, and maintain the confidentiality of client information and records.
  • Transport clients from other routes and counties, work as a team member, and assist other drivers when requested by the central office.
  • Collect general public fares and follow proper money-handling procedures.
  • Follow agency rules, regulations, policies, procedures, and handbook requirements.
  • Perform other duties assigned by appropriate management personnel.
  • Maintain regular attendance and punctuality.
  • Attend driver training as required.
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