NEMT Driver

METROPOLITAN HEALTHCARE SERVICES • Orlando, FL

2d • Onsite

About The Position

The Non-Emergency Transportation Driver safely, punctually, and compassionately transports pediatric patients to and from medical appointments, therapies, and other designated locations. The role requires strong safety awareness, excellent driving skills, and professional, positive interactions with children and their guardians to provide a comfortable and secure transport experience.

The driver operates a non-CDL vehicle, follows scheduled routes and appointments, assists patients with vehicle entry and exit as needed, and helps secure appropriate car seats or booster seats. The driver also communicates with patients, guardians, dispatch, and medical staff; maintains transportation and vehicle records; keeps the vehicle clean and equipped with safety items; and responds calmly to unexpected situations or emergencies. Patient confidentiality and privacy must be protected at all times.

Requirements

• High school diploma or GED equivalent.
• Valid state driver's license and a clean driving record, with no major violations in the past 3–5 years.
• At least 3 years of professional driving experience.
• Ability to pass a comprehensive background check and drug screening.
• Excellent knowledge of local traffic laws and routes.
• Strong communication and interpersonal skills, especially with children and parents.
• Patience, empathy, and a compassionate demeanor.
• Ability to maintain a strict schedule and manage time effectively.
• Ability to sit for extended periods while driving.
• Ability to safely lift and secure car seats and booster seats and assist children weighing up to 50 pounds.
• Ability to safely lift and secure adult patients weighing up to 300 pounds.
• Ability to assist patients with mobility issues, including entering and exiting the vehicle.
• Good vision and hearing, with or without corrective lenses, to operate a vehicle safely.
• Ability to perform routine vehicle checks and light maintenance tasks.

Nice To Haves

• Experience working with children and adults in a professional or volunteer capacity is highly preferred.
• Current CPR and First Aid certification is a plus.

Responsibilities

• Safely operate a non-CDL vehicle to transport pediatric patients according to scheduled routes and appointments.
• Follow traffic laws, safety regulations, and company policies.
• Conduct pre-trip and post-trip vehicle inspections to confirm cleanliness, safety, and proper working condition.
• Assist patients with entering and exiting the vehicle as needed, including securing car seats or booster seats appropriate to their age and size.
• Communicate courteously and effectively with patients, guardians, dispatch, and medical staff about schedules, delays, and issues.
• Maintain accurate transportation logs, mileage records, and patient manifests.
• Keep the vehicle clean, well-maintained, and equipped with necessary safety items.
• Respond calmly and professionally to unexpected situations or emergencies by following established protocols.
• Protect patient confidentiality and privacy at all times.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED