NEMT Driver

Metropolitan Healthcare Services•Fairfax, VA

About The Position

Metropolitan Healthcare Services, Inc. (MHS) is seeking a motivated and professional NEMT Driver to transport patients to appointments according to scheduled routes. The role involves operating a non-CDL vehicle, supporting patients as they enter and exit the vehicle, maintaining accurate transportation records, and providing courteous communication to patients, guardians, dispatch, and medical staff. The driver must protect patient confidentiality and respond calmly and professionally to unexpected situations or emergencies. The position requires a high school diploma or GED, a valid state driver’s license with a clean driving record, and at least five years of professional driving experience. Candidates must be able to pass a comprehensive background check and drug screening. Experience working with children and adults is highly preferred. Current CPR and First Aid certification is a plus. Physical demands include extended periods of sitting, assisting patients with mobility, and lifting or securing car seats, booster seats, and patients.

Requirements

  • High school diploma or GED equivalent.
  • Valid state driver’s license with a clean driving record and no major violations in the past 3–5 years.
  • Minimum of 5 years of professional driving experience.
  • Ability to pass a comprehensive background check and drug screening.
  • Excellent knowledge of local traffic laws and routes.
  • Strong communication and interpersonal skills, especially with children and parents.
  • Patience, empathy, and a compassionate demeanor.
  • Ability to maintain a strict schedule and manage time effectively.
  • Ability to sit for extended periods while driving.
  • Ability to safely lift and secure car seats and booster seats and assist children weighing up to 50 pounds.
  • Ability to safely lift and secure adult patients weighing up to 300 pounds.
  • Ability to assist patients with mobility issues, including entering and exiting the vehicle.
  • Good vision and hearing, with or without corrective lenses, to operate a vehicle safely.

Nice To Haves

  • Experience working with children and adults in a professional or volunteer capacity is highly preferred.
  • Current CPR and First Aid certification is a plus.

Responsibilities

  • Safely operate a non-CDL vehicle to transport patients according to scheduled routes and appointments.
  • Follow traffic laws, safety regulations, and company policies.
  • Conduct pre-trip and post-trip inspections to check vehicle cleanliness, safety, and working condition.
  • Assist patients with entering and exiting the vehicle, including securing appropriate car seats or booster seats.
  • Communicate courteously with patients, guardians, dispatch, and medical staff about schedules, delays, and issues.
  • Maintain accurate transportation logs, mileage records, and patient manifests.
  • Keep the vehicle clean, maintained, and equipped with necessary safety items.
  • Respond calmly and professionally to unexpected situations or emergencies, following established protocols.
  • Protect patient confidentiality and privacy.
  • Perform routine vehicle checks and light maintenance tasks.
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