NEMT Driver

Metropolitan Healthcare Services•Orlando, FL

About The Position

The Non-Emergency Transportation Driver is responsible for the safe, timely, and compassionate transportation of pediatric patients to and from medical appointments, therapies, and other designated locations. The role requires a strong commitment to safety, excellent driving skills, and the ability to interact positively and professionally with children and their guardians to provide a comfortable and secure transport experience.

Requirements

  • High school diploma or GED equivalent.
  • Valid state driver's license with a clean driving record and no major violations in the past 3–5 years.
  • Minimum of 3 years of professional driving experience.
  • Ability to pass a comprehensive background check and drug screening.
  • Excellent knowledge of local traffic laws and routes.
  • Strong communication and interpersonal skills, especially with children and parents.
  • Patience, empathy, and a compassionate demeanor.
  • Ability to maintain a strict schedule and manage time effectively.

Nice To Haves

  • Experience working with children and adults in a professional or volunteer capacity.
  • Current CPR and First Aid certification.

Responsibilities

  • Safely operate a non-CDL vehicle to transport pediatric patients according to scheduled routes and appointments.
  • Follow traffic laws, safety regulations, and company policies.
  • Conduct pre-trip and post-trip vehicle inspections to ensure cleanliness, safety, and proper working condition.
  • Assist patients with entering and exiting the vehicle as needed, including securing car seats or booster seats appropriate to their age and size.
  • Communicate courteously with patients, guardians, dispatch, and medical staff about schedules, delays, or issues.
  • Maintain accurate transportation logs, mileage records, and patient manifests.
  • Keep the vehicle clean, well-maintained, and equipped with necessary safety items.
  • Respond calmly and professionally to unexpected situations or emergencies, following established protocols.
  • Protect patient confidentiality and privacy.
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