Neighborhood Sales Manager

Stanley MartinCharlotte, NC
Onsite

About The Position

A day in the life of a Neighborhood Sales Manager (NSM) is filled with dynamic tasks and responsibilities. You will be responsible for designing and implementing sales strategies to achieve and surpass sales objectives, working diligently to cultivate and maintain strong relationships with prospective homebuyers. Guiding clients through the entire sales journey, you follow the sales and homebuyer experience processes, collaborating with the Neighborhood Construction Manager and New Home Consultants as a team. Staying current on market trends and competitors is essential, so you regularly conduct market research to remain informed. You will ensure all point of sale and marketing materials are accurate, up-to-date, and compelling while keeping precise records of all sales activities, including leads, follow-ups, and closed deals in the customer relationship management (CRM) software. Delivering outstanding customer service is a top priority, as you promptly address any concerns or issues that arise. Lastly, you will promote and advocate for First Heritage Mortgage as the lender of choice, making sure every customer receives the exceptional home-buying experience they deserve.

Requirements

  • Organized, detail-oriented, and able to complete tasks effectively and on time using the necessary technical tools
  • Ability to work in a fast-paced environment while maintaining a positive attitude
  • Minimum capture rate of 80%
  • Strong negotiation and problem-solving abilities
  • Ability to communicate clearly
  • Ability to build strong internal and external relationships
  • Ability to maintain complete data tracking
  • At least three years of proven experience in new home sales for a production builder
  • Available to work weekends
  • Excited to collaborate in a team environment
  • Exudes active listening, confidence, and respect when communicating with others

Responsibilities

  • Designing and implementing sales strategies to achieve and surpass sales objectives
  • Cultivating and maintaining strong relationships with prospective homebuyers
  • Guiding clients through the entire sales journey
  • Following sales and homebuyer experience processes
  • Collaborating with the Neighborhood Construction Manager and New Home Consultants
  • Conducting market research to stay informed on market trends and competitors
  • Ensuring all point of sale and marketing materials are accurate, up-to-date, and compelling
  • Keeping precise records of all sales activities, including leads, follow-ups, and closed deals in the customer relationship management (CRM) software
  • Delivering outstanding customer service and promptly addressing any concerns or issues
  • Promoting and advocating for First Heritage Mortgage as the lender of choice
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