Neighborhood Planner

City of New York • New York, NY

3d • $68,213 - $119,027 • Onsite

About The Position

Under the direction of the Neighborhood Administrator, the Neighborhood Planner deploys resources efficiently to ensure residents receive critical repairs. The Planner schedules and organizes skilled trades work orders within an assigned neighborhood, which comprises multiple developments totaling approximately 5,000 units. The position covers Manhattan Neighborhood 08, including Grant, King Tower, Manhattanville, and Saint Nicholas, and requires travel to developments as determined by the Neighborhood Administrator. A driver's license is required.

Candidates must have civil service status as an Administrative Housing Superintendent to be considered. Candidates with permanent civil service status as an Administrative Manager may also be considered. Interagency transfers into NYCHA for employees permanent in title are not permitted in the face of an active and viable NYCHA promotion list; preference is for the same title. NYCHA employees applying for transfer, promotion, title, or level changes must have served at least one year at their current location and in their current title and level, if applicable.

NYCHA offers a choice of medical coverage plans, deferred compensation plans, and a defined pension benefit plan through the New York City Employees’ Retirement System (NYCERS). The position is open to qualified applicants with disabilities eligible for the 55-a Program; applicants should indicate interest in their cover letter. The City of New York is an inclusive equal opportunity employer committed to a workplace free from discrimination and harassment based on legally protected status or characteristics.

Requirements

• Civil service status in the title of Administrative Housing Superintendent; candidates with permanent civil service status in the title of Administrative Manager may also be considered.
• A driver's license is required.
• A four-year high school diploma or educational equivalent, plus eight years of supervisory experience in the operation, repair, and maintenance of large tenanted buildings; four years must be in responsible charge of properties with at least seven maintenance and operations employees, including at least 18 months in an administrative capacity; or equivalent education and/or experience.
• All candidates must have at least four years of experience in responsible charge of properties with at least seven maintenance and operations employees, including at least 18 months in an administrative capacity.
• NYCHA employees seeking transfer, promotion, title, or level change must have served at least one year at their current location and in their current title and level, if applicable.

Responsibilities

• Oversee skilled trades work orders from inception to completion across neighborhood developments, including occupied apartments, court-ordered repairs, public spaces, sequenced work, and move-out work.
• Review work orders to determine the proper sequence of skilled trades.
• Coordinate repair schedules with residents and follow up as needed.
• Request and respond according to prescribed guidelines, coordinate repair completion, and ensure completed work orders are returned to developments for closeout.
• Review development work orders to identify necessary materials and expected job length, and verify all required trades are entered into the system.
• Schedule sequential work by multiple trades so work order dates are close together and repairs are completed in a timely manner.
• Advise on the use of vendors for bundles of work orders when necessary and cost-effective.
• Conduct field surveys as directed by the Neighborhood Administrator and propose plans for completing work.
• Create and perform ad hoc reporting as needed by the Neighborhood Administrator.
• Serve as the primary liaison on repair status among NYCHA management levels, neighborhood developments, the Neighborhood Administrator, and borough leadership.
• Work with the Skilled Trade Administrator to troubleshoot and correct planning and productivity gaps.
• Train and manage the planning secretary to ensure work orders receive follow-up and are closed completely and appropriately.
• Ensure the planning secretary follows up with residents about scheduled dates and appointments.
• Use Planning and Performance dashboards to optimize scheduling and track skilled trade staff productivity.

Benefits

• Choice of medical coverage plans
• Deferred compensation plans
• Defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED