Neighborhood Navigator

Phdmc•Dayton, OH

About The Position

Under the direction of the Infant Vitality Supervisor, the Neighborhood Navigator identifies and engages at-risk women and connects them to comprehensive clinical care and other needed services. The position facilitates access by serving as a liaison between health and social services and the community, developing and maintaining a portfolio of resources, and engaging community members to screen and evaluate next steps for services. Services may include access to curricula addressing stages of development, family support, and trauma-informed care. The role requires active participation during public health emergencies, crises, outbreaks, incidents, or other events when the Health Commissioner determines that additional personnel are needed. This may involve changes to responsibilities and work locations or hours. The position is grant funded and subject to a criminal background check. Applicants must support evidence-based and evidence-informed public health practices and may not use tobacco or nicotine products in any form, including replacement therapy products and prescription medications used to treat smoking addiction.

Requirements

High school diploma or equivalent, with coursework in office practices.
One to two years of community-based work in a community health or social service environment.
Experience working in a multicultural setting.
Ability to initiate and maintain positive working relationships with staff and other organizations.
Ability and willingness to provide emotional support, encouragement, and motivation to women.
Understanding of and connection to the community served.
Interpersonal skills that foster trust, sensitivity, empathy, flexibility, accessibility, patience, resourcefulness, enthusiasm, and a nonjudgmental approach.
Understand and acknowledge the agency's use of evidence-based and evidence-informed public health practices based on scientific research, including health promotion theory and practice, environmental health measures, communicable disease control measures such as vaccination, isolation, and quarantine, and medicine for disease treatment and prevention.
Acknowledge that use of tobacco or nicotine products in any form, including replacement therapy products and prescription medications used to treat smoking addiction, is prohibited for anyone hired after January 1, 2014.
Complete Incident Command System 100 and National Incident Management System 700 courses within 90 days of hire.
Valid State of Ohio driver's license and insurance on any personal vehicle used for work.

Nice To Haves

Associate degree in social science, behavioral science, or a related field.
Two to three years of experience working in a community-based setting.
Successful completion of a Certified Community Health Worker Training Program and maintenance of certification related to prenatal outreach, or ability to complete it within one year of hire.
Medical terminology background.
Maternal or child health, or social service background.

Responsibilities

Plan and develop health-related program materials, educational resources, pamphlets, and literature.
Identify individuals, including pregnant women, who need health and social services and connect them to local resources.
Advise clients about health services available through the agency and community, and provide support and encouragement to help ensure positive birth outcomes.
Work with team members and peers to develop community events addressing social, behavioral, and health risk factors that affect birth outcomes and contribute to infant mortality.
Document referrals for women and families and address risk factors.
Document program progress toward outcomes and identify barriers.
Provide status updates on community-related programs to peers, supervisors, the agency, and funders.
Maintain and track inventory of program equipment and supplies and the display of program materials.
Represent Public Health and/or specific programs on committees.
Maintain positive working relationships with women, visitors, and staff.
Attend training, conferences, and development opportunities to meet agency requirements and stay current on birth outcomes programs and services.
Play an active role during public health emergencies, crises, outbreaks, incidents, or events when additional personnel are required; responsibilities and work locations or hours may change.