Neighborhood Navigator

Montgomery County•Dayton, OH

About The Position

The Neighborhood Navigator identifies and engages at-risk women and connects them to comprehensive clinical care and other needed services. Under the direction of the Infant Vitality Supervisor, the role facilitates access to services by serving as a liaison between health and social services and the community, developing and maintaining a portfolio of resources, and engaging community members to screen and evaluate next steps for services. This may include providing access to curriculum addressing stages of development, family support, and trauma-informed care. The position plans and develops health-related program materials and educational resources, connects pregnant women and others to local resources, and advises clients about available agency and community health services. The Navigator supports women in achieving positive birth outcomes, works with peers to develop community events addressing factors that affect birth outcomes and infant mortality, documents referrals and program outcomes, tracks program supplies, and represents Public Health and specific programs on committees. The role also requires participation in training and development opportunities. The position may be called upon to support public health emergencies, crises, outbreaks, incidents, or events, potentially with changes to responsibilities, work locations, or hours.

Requirements

High school diploma or equivalent, with coursework in office practices.
One to two years of community-based work in a community health or social service environment.
Experience working in a multicultural setting.
Ability to initiate and maintain positive working relationships with staff and other organizations.
Ability and willingness to provide emotional support, encouragement, and motivation to women.
Understanding of and connection to the community served.
Interpersonal skills that foster trust, sensitivity, empathy, flexibility, accessibility, patience, resourcefulness, enthusiasm, and a nonjudgmental approach.
Understand and acknowledge the agency’s use of evidence-based and evidence-informed public health practices based on scientific research.
Completion of Incident Command System 100 and National Incident Management System 700 courses within 90 days of hire.
Valid State of Ohio driver’s license and insurance for any personal vehicle used for work.
Applicants must support and promote Public Health evidence-based and evidence-informed public health practices.
Applicants who declare use of nicotine or tobacco in any form, including replacement therapy products and prescription medications used to treat smoking addiction, will not be considered for employment.

Nice To Haves

Associate degree in Social Science, Behavioral Science, or a related field.
Two to three years of experience working in a community-based setting.
Successful completion of a Certified Community Health Worker Training Program and maintenance of certification related to prenatal outreach, or ability to complete it within one year of hire.
Medical terminology background.
Maternal or Child Health or social service background.

Responsibilities

Plan and develop health-related program materials, educational resources, pamphlets, and literature.
Identify individuals, including pregnant women, who need health and social services and connect them to local resources.
Advise clients about health services available within the agency and community, and provide support and reinforcement to help ensure positive birth outcomes.
Work with team members and peers to develop community events addressing social, behavioral, and health risk factors that affect birth outcomes and contribute to infant mortality.
Document referrals for women and families and address risk factors.
Document program progress toward outcomes and barriers, and provide status updates on community-related programs to peers, supervisors, the agency, and funders.
Maintain and track program equipment, supplies, and displayed materials.
Represent Public Health and/or specific programs on committees.
Maintain positive working relationships with women, visitors, staff, and other organizations.
Attend training, conferences, and development opportunities to meet agency requirements and stay current on birth outcomes programs and services.
Play an active role during public health emergencies, crises, outbreaks, incidents, or events when additional personnel resources are warranted.