Needs Assessment Coordinator (Remote)

Pyramid Healthcare•Altoona, PA
•Remote

About The Position

The Needs Assessment Coordinator screens calls from potential clients, completes documentation and required reports related to client calls and Needs Assessment/Referral Development, and handles on-call and off-hours admissions, referral, and transportation needs. The role is responsible for keeping bed availability accurate throughout the Pyramid system, following Pyramid’s ethical standards, and participating in training and development to improve job knowledge and skills. The position requires working knowledge of emotional and mental health issues and drug and alcohol issues, along with confidentiality, safety, strong communication, effective interpersonal relationships, and teamwork. The schedule is 11:00 a.m. to 7:30 p.m. Starting compensation is $15 per hour; final compensation depends on skills, experience, and qualifications.

Requirements

  • High school diploma or equivalent.
  • Working knowledge of emotional and mental health issues and drug and alcohol issues.
  • Confidentiality, safety, excellent communication skills, effective interpersonal relationships, and ability to work as part of a team.

Nice To Haves

  • Bachelor’s degree or higher in a Human Service field.
  • Experience in a health or human services agency, preferably in a drug and alcohol setting.

Responsibilities

  • Screen calls from potential clients.
  • Complete all documentation associated with client calls.
  • Complete required reports associated with Needs Assessment/Referral Development.
  • Handle on-call and off-hours admissions, referral, and transportation needs.
  • Maintain accurate bed availability throughout the Pyramid system.
  • Demonstrate conduct consistent with Pyramid ethical standards.
  • Participate in training and development activities to enhance job knowledge and skills.

Benefits

  • Medical, dental, and vision insurance
  • Flexible Spending Accounts
  • Life insurance
  • Paid Time Off
  • 401(k) with Company Match
  • Tuition reimbursement
  • Employee Recognition Programs
  • Referral Bonus opportunities
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