Navigator RN Orthopedic Chandler

CommonSpirit Health • Phoenix, AZ

14h

About The Position

Dignity Health Medical Group is seeking a Navigator RN to guide and support patients through complex healthcare journeys. The role assesses patient needs, provides education about treatment options, coordinates care across providers, and facilitates access to resources, serving as a central point of contact. The Navigator RN supports patients, families, and caregivers throughout the continuum of care and helps ensure that care is informed, coordinated, and compassionate.

The position includes educating patients, caregivers, and families about disease processes, plans of care, treatments, symptom management, and survivorship. It also involves nursing assessment, communication with multidisciplinary healthcare teams, professionalism, and delivering excellent customer service to support patient satisfaction.

Requirements

• Bachelor of Nursing degree.
• Completion of an accredited RN program.
• Three years of RN experience in an inpatient or outpatient setting, or one year of RN experience plus three years of experience coordinating patient care, navigating the healthcare system, providing psychosocial support to patients, and healthcare administration.
• Computer skills, including EMR documentation, Word, Excel, and the Record/Verify system.
• Knowledge of patient education and interventions and symptom management.
• Registered Nurse credential for Arizona.
• American Heart Association Basic Life Support (BLS) CPR.
• Strong knowledge of medical terminology.

Responsibilities

• Coordinate care and provide support for patients, families, and caregivers throughout the continuum of care.
• Educate patients, caregivers, and families about disease processes, plans of care, treatments, symptom management, and survivorship.
• Communicate effectively with patients, caregivers, families, and multidisciplinary healthcare teams.
• Conduct nursing assessments by gathering pertinent medical history and reviewing presenting symptoms.
• Demonstrate professionalism with patients, families, the healthcare team, and the community.
• Provide excellent customer service to support patient satisfaction with care.

What This Job Offers

• Job Type: Full-time