Navigator RN Orthopedic Chandler
About The Position
Dignity Health Medical Group is hiring a Navigator RN to provide expert nursing guidance and support to patients navigating complex healthcare journeys. The position assesses patient needs, educates patients and their caregivers about treatment options, coordinates care across multiple providers, and helps patients access resources. The Navigator RN serves as a central point of contact and supports seamless, informed, patient-centered care. Responsibilities include coordinating care and support for patients, families, and caregivers throughout the continuum of care; educating them about disease processes, care plans, treatments, symptom management, and survivorship; communicating with patients and multidisciplinary healthcare teams; assessing patients by gathering relevant medical history and reviewing presenting symptoms; maintaining professionalism; and delivering excellent customer service.
Requirements
- Bachelor of Nursing degree.
- Completion of an accredited RN program.
- Three years of experience as an RN in an inpatient or outpatient setting, or one year of RN experience plus three years of experience coordinating patient care, navigating the healthcare system, providing psychosocial support to patients, and healthcare administration.
- Computer skills, including EMR documentation, Word, Excel, and Record/Verify system.
- Knowledge of patient education and interventions and symptom management.
- Arizona Registered Nurse license.
- American Heart Association Basic Life Support (BLS) CPR certification.
- Strong knowledge of medical terminology.
Responsibilities
- Coordinate care and provide support for patients, families, and caregivers throughout the continuum of care.
- Educate patients, caregivers, and families on disease processes, care plans, treatment, symptom management, and survivorship.
- Communicate effectively with patients, caregivers, families, and multidisciplinary healthcare teams.
- Conduct nursing assessments by gathering pertinent medical history and reviewing presenting symptoms.
- Demonstrate professionalism with patients, families, the healthcare team, and the community.
- Provide excellent customer service to support patient satisfaction with care.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
