National Sales Manager, Foodservice

Dole Packaged Foods
•Remote

About The Position

Dole Foods of Canada Company, part of the global Dole Packaged Foods organization, is seeking an ambitious, results-oriented sales leader to accelerate growth across Canada’s foodservice channel. The National Sales Manager, Foodservice will lead the development of Dole Canada's Foodservice business through new business development, strategic customer relationships, and management of national and regional accounts. The role balances business development, account management, forecasting accuracy, profitability management, and strategic planning, while working cross-functionally to drive profitable growth and strengthen Dole's position in the Canadian marketplace. The position reports to the Head of Sales, Retail & Foodservice. It is based remotely in the Toronto area, with flexibility to work in the Markham, Ontario office when needed. Travel of 30–40% is required. The role requires a university degree, preferably in Business, and 7–10 years of progressive Food Service Sales experience, including national account management and CPG account management. The hiring pay scale for jobs based in Ontario is $140,000 to $160,000 CAD.

Requirements

  • 7–10 years of progressive, successful Food Service Sales experience with a strong record in national account management, including non-commercial foodservice accounts or commercial foodservice multi-unit accounts.
  • CPG account management experience.
  • Exceptional time management, prioritization, and organizational skills; ability to meet deadlines with urgency and a drive for results.
  • Strong financial and analytical skills, including comprehension of trade, profitability, and forecasting.
  • Ability to communicate with senior leadership within Dole and externally with customers.
  • Fact-based selling approach and confidence in negotiations.
  • Strong project management skills.
  • Proficiency in MS Office applications.
  • University degree required; preferably in Business (Bachelor’s or MBA).
  • Ability to sit and use a computer for extended periods, answer phones, and use a variety of office equipment.
  • Ability to lift 15 pounds and reach overhead; these physical requirements are essential unless otherwise accommodated.
  • Willingness to travel 30–40%.

Nice To Haves

  • Experience managing Affinity.

Responsibilities

  • Grow and penetrate accounts in the non-commercial and commercial channels, scaling Dole as a tier-one regional and national supplier.
  • Implement strategic account management using fact-based selling, category approaches, insights, and culinary engagement with stakeholders who influence local and national GPOs.
  • Develop and present sales strategies involving promotional activities, innovation, and menu planning to meet or exceed Foodservice business-plan objectives.
  • Identify new business, channel, and account opportunities and develop strategies to increase sales.
  • Monitor negotiated business plans, analyze results, and recommend corrective strategies.
  • Lead and plan commercial strategies and customer calendars with internal stakeholders to support account penetration and growth.
  • Manage trade spend and optimize profitability for client and distributor agreements, tenders, and contracts.
  • Negotiate with the client portfolio in line with budgets and profitability plans to ensure mutually profitable business deals.
  • Develop and lead brokers to achieve targets and build a pipeline aligned with Foodservice sales objectives and the business plan.
  • Build long-term partnerships with targeted accounts to increase sales and margins.
  • Develop headquarters relationships with key distribution customers, including GFS and Sysco.
  • Build relationships with decision-influencing stakeholders beyond buyer-seller contacts.
  • Apply forecasting principles to support contract execution and inventory management, communicating with supply chain and customer service.
  • Communicate market information and identify emerging business opportunities.
  • Develop and manage long-term and month-to-month pricing strategies to achieve targeted profit and volume.
  • Work with supply chain, production, and customer service teams to maintain superior customer service levels.
  • Work with the team to prepare budgets, period reviews, and forecasting reports.
  • Collaborate with Marketing, Sales, Operations, Quality Control, and Finance to help grow the non-commercial channel.
  • Perform other related duties reasonably assigned and consistent with the scope of the role.
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