National Product Consultant Digital Transformation

Stiles Machinery•Kentwood, MI

1d•Onsite

About The Position

The National Product Consultant Digital Transformation serves as the primary driver of product strategy, innovation, and lifecycle management within the organization for consulting services and Homag Digital Factory Software as a Service (SaaS) category. The role oversees product category performance within the regions by working in close partnership with the Regional Director to ensure technical and market alignment across the matrix organization, including Sales Management, Service Management, and Product Specialist roles, providing dotted-line guidance to these roles. The Product Manager works closely with the Schuler Regional Sales Manager and the Director of Consulting & Software to ensure cohesive execution of product and market strategies in alignment with regional and corporate goals.

Requirements

Bachelor’s Degree in Engineering, and or Business Administration
3+ years of experience with Digital Solutions services & products in the woodworking industries
3+ years of experience in product management, preferably in software for the woodworking industry
Strong analytical and problem-solving skills
Excellent communication and leadership skills
Proven track record of successfully launching and/or managing technical products
Ability to work collaboratively with cross-functional teams in a matrix organization
Comfortable working with digital tools, systems and software
Proficiency in MS Office suite

Nice To Haves

Understanding of manufacturing processes and industrial machinery technology

Responsibilities

Actively collaborate with all members of the regional management teams—including the Regional Director, Regional Sales Manager, Regional Service Manager, and Product Specialist—to ensure strategies, initiatives, and customer solutions are aligned. This includes regular cross-functional planning, training, sharing of market intelligence, and joint problem-solving to deliver an integrated customer experience and achieve regional and corporate business objectives.
Manage risk to put the company in a position to be successful within our pre-sale, sale, and post-sale activities, ensuring the organization understands and mitigates the present risks while also understanding and accepting risk when necessary.
Respond to customer needs by maintaining a supporting role related to pre-sale, sale, and post-sale activity, this includes creating custom sales proposals, confirmation of technical details, steering of modifications to existing equipment, follow-up with sales, service, parts and suppliers as necessary, and doing what it takes to ensure customer satisfaction.
Provide technical, creative and personal support for marketing efforts including press releases, trade shows, internal and external events and trainings, social media, showrooms, etc. to maximize visibility and showcase the expertise of being the leader in the industry for traditional, niche, and developing markets.
Maintain a thought leadership role within the market by developing relationships with the sales and service team members (direct and dealers), customers, and suppliers, to provide ongoing support and remain relevant in market understanding and expertise.
Research, acquire and analyze market information to closely monitor competitor activity, keeping the company abreast of changes in the competitive climate, with a focus on business development. Work within the market to understand new opportunities and leverage supplier relationships to develop appropriate solutions.
Provide corporate leadership with product-related strategic planning to implement annual budgets and expand business opportunities, which grows the business.
Develop and drive sales and revenue generation strategies to ensure profitable product line performance within the company.
Collaborate with the Schuler Regional Sales Manager and Director of Consulting & Software to develop business strategies and provide technical support for consulting services and Software as a Service(SaaS) products that support Digital Transformation projects for our clients.
Monitor federal and state government regulations that may impact our business and communicate appropriately with suppliers and company leadership to ensure understanding and strategic alignment.