National Distribution Manager

nVent•St Louis, MN

9d•Remote

About The Position

The National Distribution Manager provides dedicated support for specific strategic customers while strengthening day-to-day service across the broader distribution channel. The role is a central coordination point among the customer, distributors, Strategic Account Managers, field sales, pricing, marketing, operations, finance, and customer service. It improves responsiveness and the distributor and customer experience, and efficiently resolves operational needs. Through account coordination, program execution, performance insights, and relationship management, the role helps nVent deepen customer partnerships and accelerate profitable growth. The position may be located anywhere in the USA and is performed 100% from a home office, with an average of 25–50% travel. nVent is hiring one person for this role.

Requirements

Bachelor’s degree preferred, or equivalent relevant experience.
Ideally 7+ years of experience in account management, channel sales, distribution management, customer support, or a related commercial role.
Ability to build trusted customer and distributor relationships, handle conflict professionally, and influence outcomes across organizational levels.
Strong customer focus, communication, organization, and multitasking skills, with a sense of urgency and commitment to follow-through.
Ability to translate sales and operational data into insights, priorities, and actions that support account growth and service improvement.
Ability to collaborate effectively across sales, marketing, finance, operations, supply chain, pricing, and customer service.
Proficiency with CRM and ERP systems and Microsoft Excel.
Ability to work 100% from a home office and travel 25–50% of the time, on average.
Valid driver's licence.

Nice To Haves

Experience in electrical, electronic, or industrial markets.

Responsibilities

Serve as a primary day-to-day point of contact for the assigned strategic customer and an additional contact for distributor and channel partner inquiries.
Develop working relationships throughout the assigned customer’s organization to understand needs, identify trends, improve responsiveness, and create an exceptional ease-of-doing-business experience.
Support Strategic Account Managers and field sales with pricing, quotations, point-of-sale requests, order status, returns, expediting, and other account or channel needs.
Coordinate issue resolution across customer service, operations, supply chain, pricing, marketing, finance, and sales, ensuring timely follow-through and clear communication.
Support the development and execution of growth-oriented account plans, channel programs, promotions, and incentives, including performance measures, action plans, and key performance indicators.
Monitor orders, shipments, point-of-sale data, sales performance, and program participation against annual objectives; identify risks and opportunities and initiate corrective actions as needed.
Maintain accurate customer and distributor records, pricing files, program documentation, and account activity in applicable systems.
Communicate program details, updates, deadlines, and account priorities to customers, distributors, and internal collaborators.
Support new distributor onboarding and system setup and help drive consistent adoption of nVent programs and processes.
Collaborate with local sales teams to implement account and channel strategies that strengthen relationships, expand opportunities, and drive profitable growth.
Identify service and process improvements that increase responsiveness and enable Strategic Account Managers to spend more time on strategic growth.