National College Leadership Program - Orlando, FL
About The Position
Encore is seeking individuals interested in a career in operations management or sales through its National College Leadership Program (NCLP). This 5-month Manager in Training program, typically starting in July, prepares individuals for immediate placement into an operations, production, or sales manager role within Encore's nationwide network of 2,100 venues. The program offers development opportunities, mobility, rewards, and an energizing culture, with a focus on supporting team members through blended learning and role-based development programs. Upon successful completion, participants will be ready to make an impact on clients and their future.
Requirements
- 4-year college graduate with a BA/BS degree required; preference for Hospitality, Business/Management, Communications, Event Management, Theater, or related field.
- At least 1 year of related professional work experience or a combination of employment/internships.
- Strong interest in a management career with the opportunity for advancement and promotion.
- Excellent communication, listening, and presentation skills.
- Effective leadership abilities and customer satisfaction focus.
- Technical aptitude demonstrated through interest and exposure to new technology.
- Ability to work at a hotel location within major metro markets.
- Flexibility to relocate
Nice To Haves
- Prior experience in management, operations, technology and/or hospitality is a plus.
Responsibilities
- Manage floor operations to achieve service excellence with a focus on customer service, staff leadership, performance management and development.
- Achieve the overall goals of the organization through effective workforce and inventory cost control.
- Effectively guide customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.
- Utilize all available tools to ensure maximum event and revenue capture from assigned customer base.
Benefits
- health insurance
- participation in a 401K plan
- base salary
- bonus incentive upon placement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
