National Accounts Territory Manager- MA & RI

Coastal Specialty Forest Products IncNorwood, MA
Onsite

About The Position

The role of the National Accounts Territory Manager is to strategically and profitably grow Coastal’s business in the assigned territory by introducing key products and managing programs designed to increase Coastal’s footprint. Utilizing a consultative approach to differentiate Coastal from the competition, the Outside Sales, National Accounts Territory Manager will be responsible for educating existing national accounts by articulating Coastal’s value-added proposition through training and presentations for select brands and product offerings within the assigned territory of Northern New England. This is a field-based role that will spend the majority of their time managing our partnerships on-site at national account/home center locations in Massachusetts and part of Rhode Island.

Requirements

  • Proficiency with the Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint).
  • Ability to travel daily via car within assigned territory
  • Valid U.S. Driver's License with the ability to travel as needed.
  • Legally authorized to work in the United States.

Nice To Haves

  • 3–5 years of sales or related experience, with a demonstrated track record of achieving results.
  • Experience working with home centers is preferred, but not required.
  • Self-motivated, goal-oriented, and driven to deliver exceptional customer experiences.
  • Excellent communication, relationship-building, and negotiation skills.
  • Ability to effectively facilitate group presentations and training sessions.
  • Collaborative team player who thrives in a fast-paced, cross-functional environment.
  • Solution-oriented mindset with a strong focus on building long-term customer relationships.

Responsibilities

  • Identifies and closes opportunities within existing key target customers.
  • Introduces new products and constructs sales programs for distribution
  • Understands market competitors and determines best practices for program conversions.
  • Drives brand awareness and acts as a brand liaison in new distributor markets
  • Conducts brand trainings with distribution partners
  • Builds collaborative business relationships with store managers / Pro desk associates / outside sales / inside sales.
  • Maintains professional and technical knowledge through educational workshops, etc.
  • Maintains and updates brand sample inventory as needed
  • Resolves customer complaints by investigating problems and presenting solutions.
  • Works closely with Insides Sales and Operations to ensure a seamless customer experience.
  • Communicates price changes effectively and manages claim’s process within territory.
  • Maintains high customer satisfaction and ensures information is provided according to timelines.

Benefits

  • Generous Paid Time Off -120 Hours PTO
  • Comprehensive Medical, Dental, and Vision benefits
  • 401(k) Savings Plan with 4% Company Match
  • Company-Paid Holidays, Group Life Insurance Policy, & Disability Benefits
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